Patient Catering Assistant -NNUH Contract
Serco Plc
Norwich, Norf, United Kingdom
7h ago

Norfolk and Norwich University Hospital

£9.48 per hour plus enhancements for weekend shifts (rises to £10.18 after 1-year service)

Various shift patterns available :

  • 6 : 30AM - 2 : 30PM (Monday to Friday)
  • 4 : 00PM - 8 : 00PM (Monday to Friday)
  • 3 : 00PM - 8 : 30PM (M onday to Friday)
  • 7 : 00AM - 7 : 00PM (4 on 4 off)
  • Here at Serco we are looking for several Pateient Catering Assistants to join our team at Norfolk and Norwich University Hospital.

    As a Patient Catering Assistant you will work as an integral part of the Ward catering team ensuring high quality service is provided to the patients.

    You will be responsible for the co-ordination of the patient meal and beverage services in accordance with the Ward Timing Schedule, and you will contribute and organise the maintenance of a hygienic and clean environment for patients, staff and visitors to ensure the highest standards are met at all times.

    What you’ll need to do the role

    To be considered for this role you will need previous experience working within a food service environment / catering industry and knowledge of Health & Safety and Hygiene.

    It is desirable that you have Level 2 Food Hygiene qualification, however this is not essential. You will need strong customer service skills and excellent communication, both written and verbal.

    This is a super important role as you are ensuring patients, staff and visitors have access to food and water during their stay at the hospital, so we are looking for people who are passionate about helping others and working within a healthcare environment!

    Why Serco?

    Meaningful and vital work : Working within soft services at Serco means that you’ll play a critical role in ensuring that patients continue to receive the care they need 24 / 7.

    A world of opportunity : It takes a diverse team to support a hospital and we’re big on internal progression. So, whether you specialise your skills, progress into team management or move into operations, you’ll find all the opportunity you need to evolve your career.

    Great people : Hospitals are busy places and you will find yourself interacting with staff, patients, visitors and of course your supportive team.

    You will be a significant part of the hospital.

    What we offer

  • Up to 6% contributory pension scheme.
  • Serco discounts which include cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships.
  • The chance to make a positive difference to the wider public.
  • Interesting, varied and enjoyable work.
  • A company that recognises your contribution.
  • About Serco

    At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.

    We are a team of 50, people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services.

    We are innovators, committed to redesigning and improving public services for the benefit of everyone.

    By joining Serco you will have unlimited access to our Global Employee Networks SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In Serco (LGBT & Networks).

    Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.


    Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

    At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all.

    As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool.

    We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas.

    We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.

    At Serco we support fair access to employment for those with unspent criminal convictions through the Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required).

    Please contact our recruitment team directly on to discuss.

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