Account Executive
Kaltura
London, England, GB
29m ago

Kaltura’s mission is to power any video experience for any organization. Kaltura is the video experience cloud, powering communication, collaboration, learning, and entertainment. Kaltura’s products are used by over 1,000 global enterprises, media companies, service providers, and educational institutions, engaging more than a hundred million viewers at home, at work, and at school. 

Our core values are openness, flexibility, and collaboration. We like to think of ourselves as a cool, fun, and talented group of professionals looking to create cutting-edge technology. Kaltura is a fast-paced environment where standards are high, and initiative is always encouraged. Kaltura has over 700 employees worldwide with offices in New York, London, Singapore, and Tel Aviv. We are growing rapidly and have many exciting open positions all over the world. We promote a flexible work environment that encourages work-life-balance, internal mobility and relocation, community involvement, LGBTQ rights, a refer-a-friend program, and a newly launched paternity leave policy. 


If you don't meet 100% of the requirements below - that's okay, nobody's perfect! We believe in hiring people, not just a list of skills. We encourage you to apply if you think this is a role that would make you excited about coming to work every day.



Responsibilities:

·       Build strong relationships with clients

·       Assure customer’s success with Kaltura’s product and services 

·       Help customers maximize the use of video via a deep understanding of customer’s needs, Kaltura’s products and the edtech market.

·       Communicate frequently with customers via business reviews, health calls and onsite visits

·       Uncover opportunities to expand (up-sell) Kaltura’s footprint within existing customers across departments

·       Negotiate and close contract renewals retaining and growing revenue while assuring on time execution

·       Leverage the relationship with customers to identify any churn risks and satisfaction to ensure renewals

·       Program manage account escalations

·       Advocate customer needs/issues cross-departmentally


Requirements:

  • Experience in managing and developing senior client relationships in large organisations.
  • Relevant experience in any of the following: Commercial or Development experience within: Tech agencies, Customer Success/SaaS, other tech led sectors.
  • 3 to 5 years of relevant experience in a software firm
  • located in the EU
  • fluent in English; and another EU language is a HUGE advantage
  • worked for an OVP vendor is a big advantage
  • Able to identify, lead and sell to new stakeholders in organizations
  • Uni degree
  • Experience managing multiple accounts. 
  • Experience meeting quotas 
  • Experience managing pipeline, forecast, and executing sales process. 
  • Salesforce.com experience a plus. 
  • Self-motivated team player
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