We're looking for an Analytics Manager in operations excited to help build the bank of the future. You'll have the opportunity to grow and develop a world class operations analytics team which has a real impact on your colleagues and on millions of users.
At Monzo, we're building a bank that is fair, transparent and a delight to use. We’re growing extremely fast and have close to a million customers in the UK, with over 80,000 new people joining every month.
We’ve built a product that people love and more than 80% of our growth comes from word of mouth and referrals.
Our Data discipline's mission is to
Enable Monzo to Make Better Decisions, Faster
We have a strong culture of data-driven decision making across the whole company. And we're great believers in powerful, real-
time analytics and empowerment of the wider business. All our data lives in one place and is super easy to use. 90% of day-
to-day data-driven decisions are covered by self-serve analytics through Looker which gives data analysts the head space to focus on more impactful business questions and analyses.
Where we can, we operate cross-functional squads where every data analyst is a member of a central data discipline and is fully embedded into a business operations team (e.
g. Risk, Customer Support, Complaints, Financial Difficulties etc.)
As part of your role, you'll :
You should apply if :
Nice to haves :