Application Support
London, United Kingdom
6d ago

What will you be doing?

  • Providing support for Cash Equities Technology in London, with a particular focus on trading / sales based applications
  • Developing specialist knowledge in relevant systems, sharing that knowledge, as required, with global teams
  • Liaising with internal traders, operations, and other stakeholders on potential process improvements
  • Taking ownership of issues through to resolution or escalation, as appropriate
  • Pro-actively improving the quality of systems and service, and increase business value
  • Undertaking projects as required, including : capacity and performance management, monitoring initiatives, infrastructure upgrades, web based tools, reporting and audit
  • Upholding and championing policies, procedures and standards
  • What we’re looking for :

  • Excellent knowledge of supporting applications on Unix platforms and experience working with relational databases (DB2, SQL Server and Oracle)
  • Exposure to middleware technologies (e.g. Tibco RV and Solace) and UNIX
  • Extensive knowledge of the Equities / Financial Markets and genuine interest in financial markets
  • Front Office experience
  • Skills that will help you in the role :

  • Scripting (Bash / Perl / Python) skills and experience in automation
  • Experience in a business facing application support role in an Investment Bank with good troubleshooting capability and analytical skills
  • Track record of delivering continuous service improvement and being an effective communicator
  • Experience of supporting complex Cash Equities systems, preferably complex enterprise trading / risk systems
  • Where will you be working?

    5 North Colonnade is home to our investment bank and is in the heart of Canary Wharf, just a short walk from our headquarters at Churchill Place.

    It boasts an array of onsite amenities such as dry cleaner as well as a deli and buffet style staff restaurant. The building is easily accessible by tube, docklands light railway and all major bus links.

    The atmosphere is second to none with a real buzz being created around the offices within.


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