Doorman
Plaza Athenée Hôtel
Mayfair, United Kingdom
6d ago

Position Overview

Our Doorman Welcome Team are the rock stars of our hotel and Mayfair Park Residences! Entrusted with welcoming guests in a professional & courteous manner & ensuring that guest expectations are consistently met & exceeded from the very first impression.

Though skillfully trained, they never lose sight of their ultimate reasonability, to create lifelong memories for our guests.

Essential Functions & Physical Requirements

  • A day in the life of our Doormen Welcome Team demands high levels of energy. They need consistency even though the days are never alike;
  • and creativity to tackle daily adventures. Listing all of the contributions that our Doormen Welcome Team accomplish would be lengthy but the list below is essential to know.

  • Our Doormen Welcome Team are responsible for welcoming guests and residents in a professional, courteous manner to ensure guests are immediately settled into a warm, hospitable atmosphere so they feel at home and to ensure our guests receives nothing but the best experience.
  • To handle luggage delivery and collection and to comply with hotel & legislative standards & ensure consistent operational excellence
  • Provide all passers-by and visitors with a positive first impression of the hotel
  • Our values of Personality, Passion, Respect, Working Together and Creativity guide us each and every day. The purpose of Doormen Welcome Team is to live their behaviours to continue to create our legacy.
  • Communication is what keeps our departments running perfectly. Our Doormen Welcome Team must communicate with other departments and extended hotel team in order to ensure the alignment remains.
  • The items shared are essential. However, to ensure consistency, our Doormen Welcome Team are provided with specifics on how we care for their department and our hotel.

    Qualifications and Desirables

  • All of our employees are ambassadors of our Vision, Values and culture. Our Doormen Welcome Team do this with all they do.
  • We encourage the unique personalities and passions of our employees, working together; as a team, a hotel and Collection.
  • Our guests forge our legacy. Knowing and understanding them is our goal, valuing kindness over process.
  • In a fast-moving world, we remain consistent and relevant, requiring flexibility from everyone on the team.
  • English is the primary language used in our hotel. Our Doormen Welcome Team must feel comfortable communicating in this language.
  • Benefit Package

    Our success is a result of our employees. We believe that everyone part of our team should share the rewards. For this position, here are just some of the benefits you will receive :

  • Employee Introductory Scheme - £750.00
  • World-class training and development
  • Complimentary nights with breakfast within Dorchester Collection
  • 50% F&B discount at selected restaurants within Dorchester Collection
  • Uniforms provided or complimentary dry-cleaning
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