Quality Operations Manager
McLaren Group
Woking, GB
2d ago
  • When our founder Bruce McLaren passed away at the age of 32 he left behind a legacy that has shaped who we are today. We have an unrivalled heritage which has its roots in racing;
  • but McLaren Automotive is now creating a story of its own and we want you to be a part of it.

    As part of our Track25 business plan we will launch 18 new models or derivatives of our vehicles and look to expand our retailer network into new markets with an aim of having 100 retailers globally.

    Track 25 and McLaren Automotive’ s growing reputation is testament to our world class employees. To ensure McLaren Automotive continues to be at the forefront of the Automotive market, we are looking for a Quality Operations Manager to join our Quality team.

    Please note this is a shift based role.

    Purpose of the role :

    As Quality Operations Manager, you will be responsible for managing the day to day operation of the quality gateways throughout the manufacturing process from BIW, Paint and General Assembly.

    You will take a proactive lead in setting, managing and continuously improving McLaren vehicles’ quality standards so that customer expectations are exceeded.

    You will also be responsible for the leadership of a large team of inspectors, team leaders and group leaders in a multi shift operating environment.

    This is a Shift based role with rotating two weekly early & late shifts (06.00-15.00, 15.00-24.00)

    Principal accountabilities :

  • Create and maintain standardised inspection packages for all quality gateways within Quality Operations’ responsibility
  • Develop, and ensure consistent use of, comprehensive operational Quality standards for use in the standardised inspection processes
  • Develop, maintain and / or improve a set of Quality metrics to provide a clear measure of the manufacturing process
  • Work cross functionally to drive quality principles into every aspect of our business
  • Control departmental budgets to target
  • Support the Head of Quality Operations on timely delivery of Quality divisional business targets, and local department objectives
  • Provide urgent containment response to issues found in Warranty and product audit and manage plant quality responses to critical line stop / stop shipment topics.
  • Determine and implement efficiencies within headcount, process, and budget
  • Ensure safe working practices
  • Support, drive and participate in practical problem-solving activities
  • Act as a mentor, support the development of team & group leaders within the area
  • Knowledge, skills & experience :

  • Experience within a Quality role at OEM or Tier One level organisation highly preferred
  • Experience of people managing
  • Problem solving skills able to train others
  • Capable using the MSOffice suite of software
  • Track record of delivering targets (S,Q,D,C)
  • Knowledge of lean manufacturing tools is a distinct advantage
  • Experience of using SAP & associated tools is also a distinct advantage
  • Personal attributes :

  • Thrives in a fast paced, challenging and dynamic environment
  • Ability to think strategically whilst ensuring day to day operation objectives are met
  • Passion for coaching and motivating people to be the very best
  • Ability to inspire. Proactive approach to leadership and influencing
  • Exceptionally organized with high levels of self-motivation
  • Ability to maintain the very highest levels of attention to detail even when under pressure
  • Flexible to work additional hours, and / or at different McLaren locations when required.
  • We recognise that we can only achieve our vision with the dedication and collaboration of our world class employees. It is our aim to become the employer of choice within the global automotive industry.

    At McLaren Automotive we are constantly looking to improve. To become the employer of choice we are always looking to develop our employee offerings.

    We currently offer a range of benefits to employees at all levels of the business including Private Healthcare, Contributory Pension Scheme, Life Assurance and Personal Lease Car Scheme.

    We also offer a range of discounts with our partner organisations.

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