counter assistant
Petts Wood Pharmacy Ltd
London, GB
4d ago
source : GOV.UK

Petts wood Pharmacy is a new modern late-night Pharmacy and we are looking for an intelligent, self-motivated individual with or without dispensing experience to join our friendly team of qualified professionals to bring quality service to our patients.

The successful applicant will be someone with great customer service skills, who is able to grow the business further and support the Pharmacist with a number of medication dispensing functions, housekeeping, checking deliveries as well as promoting other healthy living services such as smoking cessation, flu vaccines and various other private PGD’s.


  • Competitive salary
  • Full extensive training shall be provided to the suitable candidate
  • Bonus structure in place
  • Staff discount
  • Responsibilities : This is an overview of what the job entails, not an exhaustive list.

  • Serve our patients, sensitively, at the counter in a polite and efficient manner and in accordance with the company’s standard operating procedures.
  • Assist customers in documenting prescription charge / exemptions and advise when medicines can be bought more cheaply over the counter.
  • Accurately complete financial transactions with patients including calculation of prescription charges, handling of cash, and cards and operate the till.
  • Hand out repeat prescriptions on customer request ensuring thorough checks are made and ensure appropriate information is given to the customer where necessary
  • To be working towards or have completed an accredited MCA training course under the guidance of the pharmacist.
  • Be able to recommend suitable products by understanding the main features of stocked lines and provide advice about the benefits and the correct use of them to our patients, and referral to the pharmacist when appropriate.
  • Provide advice on leading a healthy lifestyle. General housekeeping and expiry date checking to maintain cleanliness of the shop floor and dispensary.
  • Safe disposal of returned medicines. Check and put away daily orders.
  • General administrative duties. Awareness of health and safety and adherence to Pharmacy Security Policies.
  • Day-to-Day :

  • Provides assistance to registered pharmacists and pharmacy technicians
  • Assist with stock control to maximize availability and minimize waste.
  • To assist with the engagement of patients onto advanced services such as MURs and NMS.
  • Ensure the safe and appropriate storage of medicines.
  • To work as part of a team and support pharmacy colleagues if needed.
  • To maintain up-to-date knowledge and understanding of pharmacy issues for the purpose of continuing professional development.
  • To assist in providing pharmaceutical care to patients by carrying out reasonable duties as determined by the pharmacist.
  • Requirements :

  • NVQ Level 1 in Pharmacy Services
  • Computer literacy in order to operate customer-related information systems
  • Aware of the commercial aims and objectives of the company
  • Benefits :

    Flexible working hours

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