Senior DevOps Engineer
LivePerson, Inc
London, United Kingdom
4d ago

LivePerson is an expert based culture, built on the drive and passion of smart people! Our business is growing, and we are looking for people like you!

LivePerson is currently seeking a creative and talented professional to join our team as a Sr. DevOps Engineer as part of our Platform Ext & Faas Group.

While most of the team members are based in Mannheim, Germany, we’re "work from anywhere" friendly and have multiple team members working from remote locations.

The successful candidate has an opportunity to work as part of the global product and technology unit and help to build state-of-the-art services that are used by our largest customers.

LivePerson is the global leader in conversational commerce solutions, and we aim to make life easier by transforming how people communicate with brands.

Our 18,000 customers, including leading brands like Citibank, HSBC, Orange, Virgin Atlantic, RBS and Liberty Global, use our conversational commerce solutions to orchestrate humans and AI, at scale and create a convenient, deeply personal relationship a conversational relationship with their millions of consumers.

Over the next three years, our goal is to transform the 268 billion analogue phone calls between a brand, and it’s consumers to digital on the LiveEngage platform.

By doing this, we enable consumers to get back time and experience a more connected relationship with the brand in which sales, service, marketing, branches, stores, and contact centre’s become a unified experience.

Some of the technologies we're using :

Java, Apigee, Node.JS, TypeScript, JavaScript, Docker, Kubernetes, Google Cloud, Cassandra, MySQL, TeamCity, GitHub, Jenkins, Vault, Nginx and many more

In this role you will :

  • Design, creation, and maintenance of the Continuous Integration / Continuous Delivery (CI / CD) pipeline based on modern frameworks such as Jenkins, TeamCity, GitHub Actions etc.
  • Ensure the operation and maintenance of the applications, considering additional aspects such as monitoring, logging and security.
  • Play a key role in cloud transformation and assist teams in migration from Puppet to Kubernetes.
  • Enable Cloud utilization and help teams to move from managed Kubernetes to GKE (GCP).
  • Swiftly convert infrastructure into code, and use Terraform to re-create platform.
  • Write technical documentation and system integration diagrams for upstream reporting.
  • What you need for success :

  • BA / B.Sc. in Computer Science / Engineering or equivalent professional experience
  • 5+ years of DevOps, SRE or Infrastructure experience
  • Exceptional scripting and automation skills
  • Strong experience working with GCP.
  • Experience with large-scale distributed microservices' architecture.
  • Experience in working with RESTful APIs; GraphQL and gRPC are a huge plus.
  • Hands-on with CI, configuration management and containerization solutions.
  • Ability to work on different teams and contexts easily.
  • Familiarity with definition SLOs, and SLIs to measure outcomes.
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