Junior Litigation Executive
Fletchers Solicitors
Manchester, Great Britain
5d ago

To play a key role in one of 12 Medical Negligence teams by working on allocated cases, corresponding with customers and experts to ensure their cases are conducted in a proactive and commercially-focussed manner.

Accountable for :

  • Supporting the team to provide outstanding service to customers
  • Proactive case management and progression
  • Supporting the delivery of the team’s financial performance KPIs
  • Effective and thorough time recording
  • Responsible for :

  • Working with customers to ensure that relevant information is collected and collated to enable timely progression of the case
  • Drafting correspondence as required
  • Requesting medical records and monitoring of receipt of the same in line with protocol
  • Following up medical records and researching medical conditions as required by the Team Leader
  • Co-ordinating the progression of cases with all internal and external parties
  • Providing support to the team as required
  • Essential Skills and Experience :

  • Excellent organisational skills and time management
  • Good IT skills especially in respect of Microsoft Office packages and proclaim
  • Customer service experience
  • Some legal knowledge preferred
  • Excellent communication skills
  • Excellent attention to detail
  • Ability to work as part of team
  • Apply
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