Job Introduction
Shaw Healthcare is seeking a Nurse Qualified Quality Improvement Manager to support our services across Wales and the South West.
Hours : 37.5 Monday Friday
Please note our services are based over West Wales, South Wales and Bristol and travelling to site will be required in this role
Benefits :
25 days annual leave
Employee Ownership Trust
Regular Supervision
Individualised professional development programmes
Refer a Friend Scheme of up to £1,000
Retail / Leisure / Holiday and travel discounts
Role Responsibility
Main Responsibilities
Develop and execute a regional quality plan in conjunction with the operational teams that will deliver a best in class care offer that is rated as good or outstanding by the CQC / regulatory partners across all services.
Responsible for relaying the outcomes of inspections, setting requirements and timescales for action plan completion with the Service Managers and operational management team.
Ensure Quality of Life action plans are completed in a timely manner with a focus on improving any areas of concerns and with an expectation of achieving a minimum audit score of 90% to 95%
Coach and Mentor services and their teams using the digital platforms such as electronic care plans, VMAR and a host of in house data sets.
Keep up to date with regulatory and sector developments and ensure these are communicated and implemented (where applicable) across each of your services eg Dementia Care.
Develop a timetable of service visits that is derived from a risk-based profile of the region and as requested by the Operation Managers and Regional Director.
Ensure best practise is shared across the region and the group and by presenting trends and improvements at the Regional Managers Meetings.
Perform clinical supervisions for nurses and appropriate staff.
Support key group projects such as but not limited to overseas nurse placement and the development of the assistant practitioner role.
Leadership
A team player. Understands the key to success is how we work and engage with each other in particular the other members of the regional teams and head office.
To be a great role-model for all employees, being approachable and providing a regular presence and visibility with all levels of employees as well as being consistent in all actions and decisions.
To set and maintain clear standards of care within the Service in line with Shaw healthcare’s Vision To provide the quality of care we would want for our loved ones , policies and procedures.
To ensure that employee selection processes are applied thoroughly and that all candidates are treated professionally and that successful candidates are on-boarded’ fully and comprehensively
To develop a culture of continuous quality improvement, using the framework of clinical governance as well as external guidance and best practise.
Relationships
Engage with local CQC inspectors and other professional partners to develop and maintain a collaborative and effective relationship that benefits all.
Build relationships with head office teams including but not limited to the Governance and Compliance to team to ensure sharing of information and best practise.
Work with recognised bodies and / or sector influencers to bring expertise and knowledge into the region and thus organisation.
General Management
To understand the legal requirements of the prevailing care and other relevant legislation and ensure the Service complies.
To produce professional business reports that accurately conveys the risks to the business and / or the current state of their portfolio.
To personally have a full understanding and working knowledge of all Shaw healthcare policies and procedures and ensure that all these policies are applied at all times.
To ensure that their service(s) complies with all statutory obligations and relevant legislation (e.g. environmental health, health and safety).
To ensure the security and confidentially of records and information relating to any Service.
To ensure that all paperwork used is approved by Shaw healthcare and not adapted / varied without following correct protocols.
To ensure that the culture of quality care delivery is embedded in the Service and facilitated by the entire team.
To maintain and encourage full use of all digital platforms used daily by the Managers and care teams.
The Ideal Candidate
Previous experience as a Home Manager or Quality Improvement Manager
Experience of undertaking Audits
Nurse Qualified with active pin
Full driving licence
Must be fully flexible with travel across the region.
Shaw Healthcare
