Nurse Qualified Quality Improvement Manager
Shaw Healthcare
Cardiff, United Kingdom
1d ago

Job Introduction

Shaw Healthcare is seeking a Nurse Qualified Quality Improvement Manager to support our services across Wales and the South West.

Hours : 37.5 Monday Friday

  • Please note our services are based over West Wales, South Wales and Bristol and travelling to site will be required in this role
  • Benefits :

  • 25 days annual leave
  • Employee Ownership Trust
  • Regular Supervision
  • Individualised professional development programmes
  • Refer a Friend Scheme of up to £1,000
  • Retail / Leisure / Holiday and travel discounts

    Role Responsibility

    Main Responsibilities

  • Develop and execute a regional quality plan in conjunction with the operational teams that will deliver a best in class care offer that is rated as good or outstanding by the CQC / regulatory partners across all services.
  • Responsible for relaying the outcomes of inspections, setting requirements and timescales for action plan completion with the Service Managers and operational management team.
  • Ensure Quality of Life action plans are completed in a timely manner with a focus on improving any areas of concerns and with an expectation of achieving a minimum audit score of 90% to 95%
  • Coach and Mentor services and their teams using the digital platforms such as electronic care plans, VMAR and a host of in house data sets.
  • Keep up to date with regulatory and sector developments and ensure these are communicated and implemented (where applicable) across each of your services eg Dementia Care.
  • Develop a timetable of service visits that is derived from a risk-based profile of the region and as requested by the Operation Managers and Regional Director.
  • Ensure best practise is shared across the region and the group and by presenting trends and improvements at the Regional Managers Meetings.
  • Perform clinical supervisions for nurses and appropriate staff.
  • Support key group projects such as but not limited to overseas nurse placement and the development of the assistant practitioner role.
  • Leadership

  • A team player. Understands the key to success is how we work and engage with each other in particular the other members of the regional teams and head office.
  • To be a great role-model for all employees, being approachable and providing a regular presence and visibility with all levels of employees as well as being consistent in all actions and decisions.
  • To set and maintain clear standards of care within the Service in line with Shaw healthcare’s Vision To provide the quality of care we would want for our loved ones , policies and procedures.
  • To ensure that employee selection processes are applied thoroughly and that all candidates are treated professionally and that successful candidates are on-boarded’ fully and comprehensively
  • To develop a culture of continuous quality improvement, using the framework of clinical governance as well as external guidance and best practise.
  • Relationships

  • Engage with local CQC inspectors and other professional partners to develop and maintain a collaborative and effective relationship that benefits all.
  • Build relationships with head office teams including but not limited to the Governance and Compliance to team to ensure sharing of information and best practise.
  • Work with recognised bodies and / or sector influencers to bring expertise and knowledge into the region and thus organisation.
  • General Management

  • To understand the legal requirements of the prevailing care and other relevant legislation and ensure the Service complies.
  • To produce professional business reports that accurately conveys the risks to the business and / or the current state of their portfolio.
  • To personally have a full understanding and working knowledge of all Shaw healthcare policies and procedures and ensure that all these policies are applied at all times.
  • To ensure that their service(s) complies with all statutory obligations and relevant legislation (e.g. environmental health, health and safety).
  • To ensure the security and confidentially of records and information relating to any Service.
  • To ensure that all paperwork used is approved by Shaw healthcare and not adapted / varied without following correct protocols.
  • To ensure that the culture of quality care delivery is embedded in the Service and facilitated by the entire team.
  • To maintain and encourage full use of all digital platforms used daily by the Managers and care teams.
  • The Ideal Candidate

  • Previous experience as a Home Manager or Quality Improvement Manager
  • Experience of undertaking Audits
  • Nurse Qualified with active pin
  • Full driving licence
  • Must be fully flexible with travel across the region.
  • Shaw Healthcare

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