Sr. Project Manager, MRM
2d ago

Core Duties / Responsibilities

MRM is a leading Customer Experience Agency committed to creating meaningful relationships between brands and people. This philosophy guides our approach to creating and enhancing moments that matter throughout a brand relationship.

Through data-infused consumer, brand and category insights and engaging creative enabled by technology, we build seamless, connected experiences that result in profitable relationships.

MRM is part of the Interpublic Group (NYSE : IPG) and a lead agency in the McCann Worldgroup network, with 40+ offices across North America, Latin America, Europe, the Middle East and Asia-Pacific.

For more information, please visit

This client facing role will be working within the Customer Experience team. Applicant should have a minimum of 5-7 years of overall Project Management experience.

Must have a solid digital / technical background that will enable them to speak and understand the technical team. Applicant should be able to troubleshoot technical issues, have excellent organizational skills and preferably have their PMP certification.


This position is responsible for the successful development of web based solutions, working with cross-functional, multi-project resources to ensure on time delivery from in a world platform environment.

The Sr. Project Manager plans, schedules and monitors project activities, applying technical, theoretical, organizational and managerial skills to satisfy project requirements, while building positive professional relationships with clients and associates in a world platform / global scale.

  • Capture and manage scope
  • Plan, estimate, measure and control the work on a daily basis, including tracking of resource burn reporting
  • Clarify roles and responsibilities of the entire team at the start of each project
  • Communicate goals, responsibilities, expectations and status (verbal and written)
  • Collaborate, negotiate, evaluate and problem solve
  • Meticulously manage the details and the impact they may have on overall project success
  • Understand the art of people, encourage teamwork and collaboration
  • Execute all projects according to the MRM / / McCann 5D process
  • Mitigate and manage risks
  • Manage and resolve issues
  • Build and incorporate quality into your process
  • Required Skills

    Education and Experience :

  • Must have minimum of 5 years of experience in a similar role in a web development firm, IT consulting firm, strategy consulting firm, or agency environment;
  • or equivalent transferable client-side experience.

  • Must have excellent client communication skills.
  • Must have excellent interpersonal and problem-solving skills, be able to build strong relationships within client organizations, able to lead client meetings with senior personnel;
  • able to create and deliver persuasive presentations, able to sell-in and negotiate solutions etc...

  • Must be able to work expertly with partners and / or suppliers to deliver an overall solution to the client.
  • Demonstrated coaching and mentoring skills to assist Project Managers and Associate Project Managers.
  • Demonstrated ability to expertly lead and motivate multi-disciplinary project teams.
  • Demonstrated ability to manage multiple, complex large-scale projects, program launches as one cohesive program. Must have strong project management skills and experience, including :
  • o Schedule development, management, monitoring and oversight

    o Resource management and forecasting

    o Task and delivery management

    o Risk identification and management

    o Delegation to support teams

    o Function as a client liaison

  • Demonstrated strong ability to apply concepts in strategy, marketing, and brand management.
  • Expert with MS Office (Word, Excel, PowerPoint).
  • Strong familiarity with MS Project
  • Knowledge of content management systems
  • Strong skill level with production tools and proprietary software (JIRA, Smartsheet, MS Office, Outlook, etc.).
  • Excellent working knowledge of the Web and related technologies; includes : user experience design, web development, web services, integration, application management and hosting.

    MRM / / McCann is a leading customer relationship agency that leverages the power of creativity, the beauty of data, and the magic of technology to nurture, encourage and sustain strong relationships between brands and their customers in turn, creating meaningful experiences for people, while driving business results.

    We employ the most innovative talent in the industry to digitally drive the transformation of our clients’ businesses and provide creative solutions to help brands grow meaningful relationships with people.

    Do you excel when working in a team? Are you fascinated by the endless possibilities that technology brings to marketing?

    Are you ready to transform our world?

    If so, you will thrive in our culture based on the Important Things We Believe (I.T.W.B.s) :

  • Ideas power everything
  • We’re Better Together
  • We’ll figure it out
  • Complexity can be managed
  • It only counts if we deliver
  • Technology is magic
  • MRM / / McCann is a leader in Gartner Inc.'s annual "Magic Quadrant for Global Digital Marketing Agencies" report. Gartner Magic Quadrants are based on an exacting methodology where agencies stand out for their strategic services, including business strategy and digital business transformation skills.

    MRM / / McCann is noted for its global vision and strategy, and its use of tools and analytics enabling clients to deliver a measurable business impact as the result of those strategies.

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