Desktop Technician
Reed Technology
northumberland, england, United Kingdom
13d ago

Enhanced DBS Required

One of my clients' is looking to bring on board an experienced IT Desktop Technician to assist with the general BAU functions of the team.

The team is a small department and so the client is looking for someone who is able to work with others whilst working independently.

Key Skills / Responsibilities

A strong background in the diagnosis and resolution of 1st and 2nd line IT issues is a must in this role. You will be an experienced service desk technician having worked in a similar capacity previously in a complex environment.

Prior experience of using call and incident management tools is necessary to record, manage and resolve all incidents and service requests.

You will be technically adverse in Active Directory, Microsoft Windows and Office, Office 365, Exchange and IP Telephony.

Any previous experience of providing network support and cabling will be desired also.

A background in providing remote support to multi site location is desired but not essential.

The Next Steps

If you are interested in this position, then please submit your CV ASAP as my client is looking to arrange interviews next week.

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