Senior Business Analyst
The Rank Group
Maidenhead, United Kingdom
6d ago

Company Description

  • The Rank Group is growing rapidly within both our Venues and Digital businesses. If you’re not sure who we are, you may be more familiar with us through our iconic brands;
  • Mecca Bingo and Grosvenor Casino. We have most recently acquired Stride Gaming, which, together with our existing Digital business, forms Rank Interactive.

    We employ circa 8,000 people globally, with our UK office functions being located in Maidenhead (Head Office), Sheffield (Customer Solutions Hub), London (Digital) and a further office in Gibraltar, which is home to our existing Rank Digital function.

    We are evolving as a business and are adding some exciting new brands and concepts to our venues and digital offering. By joining an office-based or operational function with us, you’ll instantly be part of a high-performing and inclusive culture, which works closely to support our Customer-facing teams.

    Job Description

    To gather business requirements to establish business processes, application functionality, and technology solutions, translating those requirements into functional specifications, user stories and training plans, matching the needs of the business with the most appropriate solutions.

    We are looking for someone with depth of experience and expertise in B2C data projects, involving large quantities of personal data.

    Ideally gained in regulated industries.

  • Gather, understanding, documentation and translation of the business requirements and user stories for the project, translating into functional specifications, with supporting test and training strategies.
  • Provide Business Process design and documentation expertise, recommend business process and / or system improvements using formal (and informal) techniques.
  • Lead the development and implementation of these improvements / new processes

  • Provide the project manager with accurate and measurable estimates for Business Analysis deliverables
  • Ensure that all activities comply with relevant Rank Operating model procedures, including relevant Service Lifecycle Management, Project Lifecycle Management and InfoSec policies
  • Develop a broad understanding of Rank Group processes and applications and a deeper knowledge across an agreed portfolio to act as a Subject Matter Expert
  • Provide expertise to assist Product owners and internal customer groups in identifying opportunities to maximize business value from existing technology and application landscape
  • Provide Process & Application portfolio expertise to Service and BAU teams to assist in the filtering and prioritization of service activities and Change requests / Backlog reviews.
  • Act as Scrum Master as and when appropriate according to Project / Type
  • Work with QA teams to ensure all stories are understood and appropriate test plans are developed
  • Lead User Acceptance testing and customer signoff
  • Manage issue gathering and resolution within a project environment ensuring that business requirements are met without compromising the integrity of the process improvement(s) or applications being implemented.
  • Leads continuous improvement initiatives across the Analyst pool.
  • Provide project management cover as required.
  • Assist in the production of rigorous business cases covering the development and implementation of business changes as necessary.
  • Provide the link between the customer, development team and any third party regarding software functionality, throughout the development lifecycle.
  • Qualifications

    Degree (Batchelors), Masters preferred

    Well-documented evidence of ongoing professional training and development

    Experience of complex data projects involving large quantities personal data in a regulated environment.

    Candidates CV must clearly show how they have experience of high-value / mission-critical data projects in B2C companies.

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