Location : Hybrid Working, main office location Glasgow or Newcastle
Hours : Rotational, between the hours of 08.00 20 : 00, one in four weekends
At Tesco our purpose is to help our customers, communities and the planet a little better every day. And at Tesco Bank we aim to give our customers smarter money helps, for everyday life, building on the foundations that have made Tesco a truly great British brand and a success worldwide.
Bringing that success to the financial services industry means attracting the finest talent to our senior and specialist roles, creating a backbone of excellence for our business and offering professionals like you the chance to make a wide-ranging and long-lasting impact in a business that’s breathing new life into the industry.
Tesco Bank are currently recruiting for 2 Real Time Delivery Analysts to join our Customer Service Operations team in Glasgow.
The successful will be responsible for the day to day management of the customer experience through colleague scheduling, analysis of customer insight / demand and working closely with operational leaders to deliver key objectives.
The is a perfect opportunity for an individual with a background in call centre planning and scheduling to join us and make a difference during an exciting period of transformation and growth.
providing solutions and recommendations to achieve the right balance of staff requirements and business needs
We are proud to have an inclusive culture at Tesco Bank where everyone truly fells able to be themselves. At Tesco Bank, we not only celebrate diversity, but recognise the value and opportunity it brings to enable us to help our shoppers manage their money a little better every day.
We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities.
We also know the importance of balancing work with life's other commitments. Please talk to us at interview about the flexibility you need, and we'll explore what's possible.
Wherever your talent lies, you’ll find challenge and reward in equal measure. We’re here to go the extra mile for our customers and we’ll do the same for you.
It’s simple. As long as you have the ambition, we’ll provide the opportunity for success.