Regional Sales Coordinator
Ikea Kitchen Services
Birmingham, United Kingdom
4d ago

At Ikea Kitchen Services, we create spaces that people love to live in. As IKEA's preferred kitchen services provider across the US, Canada, and parts of Europe, we work with modernist and eco-friendly products to create and install the heart of our customer's home.

As a Regional Sales Coordinator, you will work with the customer to commit to the purchase of the next step in their kitchen purchase journey.

He / she converts prospects into installation and kitchen customers through proactive customer contact. Through strong customer relationships and sales efforts, the Regional Sales Coordinator works closely with Planning and Dispatch teams to meet and exceed daily, weekly and monthly sales targets.

A typical day includes :

  • Contact customers during the kitchen purchase journey to assist with purchase decisions
  • Utilize Salesforce to cultivate sales leads and activities.
  • Maintain and track customer and prospect communications.
  • Drive commercial urgency to meet or exceed revenue forecast and maximize capacity utilization and productivity.
  • Work closely with strategic business partners to focus sales efforts toward targeted customers and balance and fill capacity.
  • Securing installation contracts using capacities set by the Regional Dispatch Coordinator to best fill installation slots.
  • The ideal candidate will have :

  • Telesales or customer support center is essential
  • A well†developed pattern of leadership, achievement, and competitive skills
  • Professionalism, energy, motivation, enthusiasm and integrity
  • Computer Proficient
  • Demonstrate persistence, overcomes obstacles and strives to improve skills and achieve goals.
  • Ability to address and resolve customer concerns, demonstrate empathy, and reinforce our value proposition
  • At Ikea Kitchen Services, our business is people, and we're passionate about welcoming new talent to our team as we continue to improve lives at home.

    We look forward to learning about you, and how you might fit into our organization.

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