Senior Engineer - Incident
Sky
Isleworth, England
4d ago

Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe’s leading media and entertainment brand.

A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.

Are you a motivated, passionate and experienced engineer looking for a challenging and rewarding role? Would you like to be intimately involved in the delivery of Sky’s current and future products to millions of homes in Europe?

This role is an exciting opportunity to join us and work within our System Integration Team. System Integration is the beating heart of software delivery at Sky.

This is a fun team doing challenging and interesting work. We are responsible for producing stable, full stack software, multiple times a day, to be used in development, further testing and deployment into the field.

We have some great systems (cloud and on-prem) that lets us automate everything relating to building software.

What you'll do :

Being part of the ITIL Incident Response team supporting our products

Working closely with development teams to investigate problems with live customer software

Actively monitoring our deployed releases

Supporting operational teams when debugging live issues

Actively drive down our cycle time through continuous improvement of processes and automation

Input into the technical strategy of the department

Taking an active role in personal, technical and professional development

What you'll bring :

Experience in the embedded and / or broadcast field

Knowledge of how big systems work and how to troubleshoot these

Some knowledge of C / C++ programming

Knowledge of ITIL / ITSM

Linux skills (administration, development, trouble shooting)

RDK knowledge would be a bonus

Team Overview

Group Product : We’re the team behind the infamous Sky products line-up. From Sky+ to Sky Q. From hardware and software to intricate design.

Could you help us turn an idea into the next big thing? As a team, we’re collaborative, empowered and innovative together, we’re proud that everyone’s favourite Sky products are #MadeByUs.

The Rewards :

There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few :

Sky Q, for the TV you love all in one place

A generous pension package

Private healthcare

Discounted mobile and broadband

Where you'll work : Osterley :

Osterley :

Our Osterley campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Chiswick Park, Gunnersbury, Acton Town and Ealing Broadway tube stations.

There’s also plenty of parking, bike shelters and showers.

On campus you’ll find six subsidised restaurants and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.

Inclusion :

Recognised as an Inclusive Top 50 Employer’ and a Times Top 50 Employer for Women’, we’re working hard to ensure we’re a truly inclusive place to work.

This means we don’t just look at your CV. We’re more focused on who you are and the potential you’ll bring to Sky. We also know that everyone has a life outside work, so we're happy to discuss flexible working.

And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you.

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