At Deliveroo, the rider network is at the heart of our mission to build the definitive food company - in this role you will be too.
In this role, you will be challenged with continuing to innovate and advance the way Deliveroo builds and operates its marketplace for riders to ensure the best outcomes for customers, riders and restaurants.
The Global Performance and Planning team is responsible for the performance and efficiency of the delivery network across all 12 markets - this includes rider planning, logistics, and incentives.
Deliveroo’s on-demand operations are incredibly complex with a lot of moving parts, it will be your job to use your skills in data and analytics to unpick these moving parts and provide strategic solutions to unlocking growth and profit.
Deliveroo operates one of the most complex businesses in the world. Our three-sided marketplace (of consumers, riders and restaurants) operates in real-time, serving millions of consumers hyper-locally in more than 600 towns across 12 countries.
The geographical and demographic diversity of our consumers, as well as the competitive dynamics of the market, makes this a fascinating and intellectually challenging role.
Operating the network at scale in a high growth environment is no mean feat, as such you will be faced with some of the most exciting problems across the food tech space.
You will work closely with restaurant operations, product and business intelligence to drive cross-functional projects across a variety of business areas.
What you’ll be doing
We are looking for someone who :
Can stay one step ahead when thinking about the impact of the changes we are deploying to the delivery network. It’s a plus if you have a background or demonstrated interest in behavioural economics with an ability to utilise learnings from this field to a real world problem.
Don’t slavishly follow processes if they aren’t right.
When you first think about Deliveroo, you probably think of getting great food to your house in less than half an hour. Awesome right?
But behind the scenes is the real story. This story is one of high growth, huge challenges and an enormous opportunity ahead of us.
We want to be the definitive food company - the app you go to any time you have a hunger pang. We are transforming the way people think about food.
We’re a technology driven company at the forefront of the most rapidly expanding industry in the world, so come and join us for the ride.
Benefits and Diversity
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth, time away and relocation.