Resourcing & HR Assistant
Logistics UK
Royal Tunbridge Wells, England, United Kingdom
4d ago


Our current Resourcing & HR Assistant has been successful in taking up a new role in the team and we are now looking to replace this role.

The Resourcing & HR Assistant is a critical support role within Logistics UKs HR team and is responsible for providing a comprehensive and customer-centric administration service to both internal and external parties.

This role is involved in all stages of the employee life cycle, with responsibility for preparing documents, maintaining employee records, and ensuring that employees and managers receive adequate support in line with organisational policies, procedures and legal requirements.

With a keen eye for detail and the ability to work at pace, the Recruitment & HR Assistant has ownership of all HR and Recruitment administration processes and is responsible for continuously reviewing and identifying opportunities to improve existing processes.

This role could be carried out flexibly including full time / job share basis. This role can also be performed from home however visits to our regional offices would be required.

Responsibilities :

Recruitment & Selection :

  • Advertise roles internally and externally utilising our Applicant Tracking Software (ATS).
  • Update and refresh recruitment and offer templates in line with legislation and business changes.
  • Support managers with sourcing and interview processes for admin level roles, including taking accurate notes.
  • Support the Resourcing Advisor with candidate communications including setting up interviews via the ATS.
  • Create and send new starter offer packs using Logistics UKs templates.
  • Carry out reference and right to work checks on new starters.
  • Set up recruitment suppliers with the Finance team and raise purchase order numbers.
  • Support the Resourcing Advisor with archiving, quarterly audits and retention deadlines
  • Onboarding & Induction :

  • Set up new employees on Logistics UKs HR Information System and notify relevant departments of their start details.
  • Post new starter profile announcements on Yammer.
  • Carry out HR induction meetings with new starters and provide basic training on the HR System.
  • Act as a point of contact for new starters throughout their onboarding process, providing information where required.
  • Support managers with the probation review process, ensuring all paperwork is filed accordingly and that any concerns are escalated to HRBPs in a timely manner.
  • Payroll :

  • Act as the initial point of contact in the HR team for the Payroll department, ensuring that all payroll changes are processed with a high degree of accuracy and communicated to the Payroll team in line with their monthly payroll run.
  • General HR Administration :

  • Manage the ongoing maintenance of employee records, including processing any changes in the HR System and drafting contract amendment letters.
  • Collate statistics and export reports from the HR system on an ad hoc basis upon request.
  • Manage the general HR email inbox, including providing first line support to employees and managers, and escalating to the other members of the HR team where appropriate.
  • Provide support to other team members in ensuring that all HR policies and templates are kept up to date.
  • Support the absence management process by monitoring the completion of return to work meetings by managers, escalating to HRBPs when trigger points are reached.
  • Ensure all filing is efficiently processed for current employees, leavers and pensioners, including managing the annual archiving process.
  • Support HR Business Partners in administering the annual salary review process.
  • Support compliance with information security processes and procedures relating to ISO27001 across the team.
  • Employee Benefits :

  • Manage the administration of employee benefits and liaise with providers as required, including setting up new joiners with appropriate health benefits and pension enrolments and ensuring records are kept up to date with any relevant changes or leavers.
  • Support the Director of HR and HR Business Partner during the annual benefit renewal process, including the Health Cash Plan and Private Medical Insurance schemes.
  • Support the administration of the annual salary review process for pensioners.
  • Administer employee anniversary cards on a monthly basis and work with our marketing team for new design ideas annually.
  • Leaver Administration :

  • Administer the leavers process when required, including liaising with line managers and HRBPs, writing to employees to confirm leaving arrangements.
  • Ensure exit interviews are conducted for all employees, and support in conducting exit interviews for non-management roles.
  • Respond to reference requests for current or former employees.
  • Requirements

    Essential Experience & Qualifications :

  • Keen interest in Human Resources
  • Good customer service and communication skills (written and verbal)
  • Discrete with tact and diplomacy
  • A team player who is keen to support organisational objectives, whilst possessing the ability to work autonomously and take ownership
  • Able to manage a variety of tasks with good time management skills and be able to plan accordingly within the short-term and work to deadlines including payroll.
  • Proactive approach to problem solving and making improvements to systems and processes.
  • High degree of accuracy and attention to detail
  • Organised and efficient with experience / awareness of keeping comprehensive record systems
  • Demonstrate Logistics UKs core values (Excellence, Dynamism, Togetherness, Reputation)
  • Additional Skills & Qualifications :

  • CIPD Level 3 qualified would be advantageous, but is not essential
  • Confident in Microsoft packages to intermediate level
  • Previous experience of working with HRIS Systems or other similar databases
  • Previous experience working within a HR Administration role is preferrable, but not is essential
  • Benefits

  • 25 Days Holiday Plus Bank Holidays
  • Christmas Working Arrangement
  • Contributory Stakeholder Pension Scheme or Auto Enrolment
  • Life Assurance (3 x Annual Salary)
  • BUPA Health Cash Plan
  • Contractual Sick Pay
  • Health Assured - Free Confidential Employee Assistance Programme
  • Annual Salary Review
  • Employee Referral Scheme
  • Values Award Recognition Scheme
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