Spa Therapist
Alexander Hotels
West Sussex, GB
14h ago

The Role

  • As a Spa Therapist you will;
  • offer the full range of technical face & body treatments.
  • provide excellent customer service from guests welcome and arrival to their departure.
  • complete client consultations and ensuring a proper record is made of results.
  • ensuring the guest journey through their Spa experience is outstanding.
  • explain the treatment to be performed.
  • ensure the treatment is offered to the client’s requirements.
  • discuss and sell retail products and beauty regime to enhance the guests experience following their treatment.
  • offer refreshments in the relaxation area on conclusion of the treatment.
  • liaise with Spa Reception to ensure correct billing.
  • The Team

    Our employees are rightly proud of these facilities and are passionate to ensure guests have an amazing experience when they visit the Utopia Spa.

    Our 35 therapists are selected to provide the very best treatments, supported by a Reservations and Spa Reception team and our experienced Spa Manager, Kristina.

    As well as excellent facilities we offer training, development and progression opportunities to match. Kristina, our Spa Manager, is a product of that success.

    Kristina following her studies and 18mths experience joined our therapy team, and the rest is history, she worked hard and is now Managing our large team of Therapists and Receptionists.

    Our Spa is a great place to develop your Spa career and for those with dedication and ambition our record of success speaks for itself.

    The Requirements

    Shifts include; 9.45am 6.15pm, 10.45am 7.15pm, 11.45am 8.15pm

    40 hrs over 5 days, with 1 weekend off per month

    Minimum NVQ Level 2 Beauty Therapy is essential

    Completion of a trade test with the Spa Manager prior to recruitment

    SALARY & BENEFITS

  • £21,966.83 OTE including;
  • Commission on treatments
  • 10% Retail Commission
  • Additional Retail Bonus on reaching target
  • 4 weeks holiday rising to 5 weeks with service
  • 8 Bank holidays
  • Free car parking
  • Employee uniform
  • You will also receive a range of company benefits including :

    Discounted hotel accommodation for yourself and your family at all hotels Discounted treatments and hair treatments at our two Utopia Spas Discount off all food & beverage at all hotels Discount on retail products in our two Utopia Spas Refer a friend staff recruitment scheme

    In addition you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary including; your birthday off paid, complimentary overnight stays, complimentary afternoon tea and service related holiday

    Tagged as : Alexander House Hotel & Utopia Spa

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