A World-Changing Company
At Palantir, we’re passionate about building software that solves problems. We partner with the most important institutions in the world to transform how they use data and technology.
Our software has been used to stop terrorist attacks, discover new medicines, gain an edge in global financial markets, and more.
If these types of projects excite you, we'd love for you to join us.
As experts in the architecture, tooling and operations of Palantir’s platforms, Product Reliability Engineers ensure that Palantir’s mission-critical products are available to our customers 24 / 7.
They provide direct developer and user support to Palantir engineers and customers as they scope, deploy, manage, and extend our platforms to solve challenging data problems.
When something goes wrong, Product Reliability Engineers are the first to respond. They know what to do and if they don't, they figure it out.
Product Reliability Engineers go beyond the root cause analysis to ensure that known issues are proactively mitigated across all systems.
To maintain our agility, when you’re not focused on the product, you’ll build and maintain the infrastructure critical to connecting those with questions or problems with those who should help.
Working closely with our engineering and business teams, you will help with the deployment lifecycle of our products. This might include ensuring that product health is monitored through metrics, building and tuning automated alerts to proactively identify product issues, and developing and documenting strategies for responding to incidents.
As a Product Reliability Engineer, you’ll need to be resourceful, analytical, and agile. Every day is different as Palantir’s products, and our customer’s problems are constantly evolving.
Collaboration with customers, developers, and business teams is essential to resolving the most difficult and nebulous technical issues.
You'll apply creativity and deep technical knowledge to convert what you know, and what you learn, into a better software product.
Whatever the technical issue or question about Palantir’s products, you’ll play a central and critical role in resolving it seeking not just a one-time fix, but a permanent solution.
For more information, please visit our Product Reliability Team page.