What will you be doing?
Managing teams of multi-disciplinary designers focused on specific areas such as Everyday Banking, Onboarding, Savings, Investments, Business Banking or Wealth
You will be accountable for the management of key deliverables to time, cost and quality
Ensuring consistency in approach, design and output between this specific area of the online and offline experience
Actively leading best practice methodology for design within the business
Building strong and productive relationships in order to influence critical partners across Barclays UK teams
Creating and fostering a positive team culture, encouraging creativity and original approaches to problem solving
Using insights to guide the key priorities and ensure design and delivery of customer-friendly interactions across all channels
Ensuring stakeholder impacts are known, considered and designed for and ensure project plans are adapted to support the best experience for customers and clients
What we’re looking for :
A passion for solving customer and colleague problems to enable the best user experience
Familiarity with design and user research tools, methods and processes
Experience in collecting, managing and communicating with quantitative and qualitative data
Understanding of tools for formative research and exploration and discovery and evaluative research for testing and refinement of concepts and prototypes
Skills that will help you in the role :
Working knowledge of agile team methodology
Understanding of design systems and technology constraints / possibilities
Experience in a complex non-designer-led organisation
Competence to simplify, structure and articulate complex and ambiguous problems
Where will you be working?
In the heart of Canary Wharf, our headquarters at Churchill Place boasts onsite amenities such as; a gym, staff restaurant and deli bar, and is easily accessible by tube and bus links.
With a population of around 5000 staff the atmosphere is second to none with a real buzz being created around the offices within.
It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic / civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.
Dynamic working gives everyone at Barclays the opportunity to integrate professional and personal lives, if you have a need for flexibility then please discuss this with the hiring manager.