Call Handler
asc connections
West Midlands, Great Britain
5d ago

Call Handler / Administrator

The Role

A great opportunity has arisen to join this fun team as a Call Handler within the automotive industry, helping customers and taking bookings.

The company is based in Birmingham.

You will ideally have experience or knowledge of the tyre industry but this is not essential and have excellent customer service and admin experience.

You will need to have an upbeat and friendly personality, a real team player and have a flexible attitude to your work. You will need to have experience of handling a high volume of customer calls and be able to use your initiative and think on your feet when necessary.

You will need to have excellent listening skills and able to interpret sometimes complex information.

Accurate and fast keyboard skills are useful as you will be taking down information on a daily basis and updating the system with accurate and detailed notes.

You need to be calm in a crisis and able to deal with a wide variety of customers.

Shift Hours : 8am-5pm or 8.30pm-5.30pm

8am-5pm or 8.30pm-5.30pm

Please note, if your application is suitable, one of our consultants will call you within 5 working days. If you have not heard from us within this time, your application has unfortunately been unsuccessful, however we will keep your CV on file to consider you for future opportunities.

ASC Connections is a leading recruitment business specialising within areas of Technical, Business and IT services. We operate as an Employment Business or an Employment Agency for all temporary and permanent roles respectively.

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