Senior UX Researcher
London, GB
17h ago


Senior UX Researcher London

The big question : why on earth should a Digital professional like youwork for a 150-year-old retail chain? Because we’re on a journey.

Changing theway we operate. Learning to think nimble. Giving our teams the time and freedomthey need to push boundaries within an ever-

changing, ever-accelerating digitallandscape, where we’re always testing, experimenting, and learning. Digital isat the heart of everything we do.

Welcome to the home of Sainsbury’s Digital.

More about the role :

The Senior UX Researcher will workacross digital products and services for the Sainsbury’s, Argos, Tu Clothing,Nectar, Habitat and Sainsbury’s bank brands.

  • Hands-on delivery of a range of user experience research methodologies
  • Managing daily operation of experience design research capability, plansand schedules
  • Communicating insight and recommendations
  • Storing and archiving data
  • Helping to forecast budgets to assure capability and effective operationof experience design research function
  • Adapting and evolving research service to meet priorities and demands ofdesign and digital product teams
  • Helping to maintain and assure quality of service and deliverables
  • Establishing appropriate ways of working to manage demand, setexpectations and provide effective operation
  • Pro-actively plan and run research, based on experience design goals inline with group priorities and roadmap
  • Representing the customer in all aspects relating to the digitalexperience
  • Collaborating with other research functions and related teams across theorganisation
  • Acting as mentor to more junior staff
  • What we’re lookingfor :

  • You will use a range of research methodologies applied to Digitaldevelopment, including; Usability lab testing, eye-tracking, remote testing(e.
  • g. whatusersdo), focus groups, guerrilla, survey production, card sortingand tree tests

  • You’ll be well versed in the application of user experience researchmethodologies across mobile, desktop and tablet as well as group facilitation,lab moderation, depth interviews, observation, analysis and reporting
  • You’ll be used to presenting to senior management, product managers,development teams, experience design colleagues and multi-disciplinaryaudiences
  • You’ll drive engagement with other members of experience design, Digitalteams and broader functions to clearly promote value and benefit of researchand generate strong demand for the capability
  • You’ll engage with colleagues and stakeholders to determine the researchrequirements and propose best approach
  • You’ll be able to identify themes and headlines from research activityquickly and effectively and be able to communicate insight and recommendationsarticulately
  • Wewould love to see examples of your work, please ensure you include this withyour application.

    In return you’ll get :

  • Colleague discount across the multi-brands Sainsbury’s, Argos andHabitat
  • Holiday allowance
  • Pension plan
  • Special offers on gym memberships, restaurants, holidays, retailvouchers and more
  • Flexible working and job share conversations are encouraged. Across ourmulti-brands, we’re proud to be an equal opportunities employer that champions adiverse and inclusive culture.

    If you’re reading this, even if you’re not 100%sure you’re there with your experience, we’d still love to hear from you.

    Ifyou’d like to find out more head to

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