Do you love working with people from all ages and backgrounds? Can you provide great service to hundreds of customers every day?
Come and work with a great team in a beautiful location.
We're looking for a friendly, reliable, hard-working person with a dedication to customer service and an eye for detail to help in our busy holidays booking office.
What it's like to work here
We’re based just outside Ambleside in Brathay in the heart of the Lake District and work closely with our colleagues at our sites across the region.
What you'll be doing
We look after special places for everyone for ever. But many people don’t know is we also have a thriving holidays business including cottages, campsites, outdoor activities and even a steam boat!You’ll be the first point of customer contact, so it’s crucial that you consistently exceed customer expectations.
That means providing a high quality, professional booking service on behalf of the Holidays Portfolio in the Lake District to help the property meet its objectives.
We have a service promise exceptional service every time for everyone, both internally and externally - and you will have to remain calm in a sometimes high pressure environment in order to meet that.
Please also read the full role profile, attached to this advert.
Who we're looking for
Our team believe that people deserve more than just good service’ but an amazing experience they’ll never forget, and we’re looking for like-minded people to join us.
Benefits for working at the National Trust :