Role : Customer Operations Team Lead, Securities Team, Credit Management Operations
Location : Ann Street, Belfast
This role is being offered on a full-time basis
Are you experienced in delivering strong customer service with meticulous attention to detail? Can you help us continue our journey to eliminate complexity, drive consistency and develop efficiencies whilst supporting our colleagues and customers?
An opportunity now exists for a Customer Operations Team Lead within the Credit Management Operations Team (Securities unit) based in Ann Street, Belfast.
The Unit is responsible for actively managing and minimising risk to the Bank by ensuring the Bank can rely on a portfolio of high quality, enforceable security assets.
This vacancy offers an opportunity to build expertise and to forge strong internal and external customer relationships, whilst playing an important role in the delivery of Team and Bank strategic goals.
We’re looking for someone who can :
Who are we?
We are AIB. A strong Irish bank packed with purpose - to back our customers to achieve their dreams and ambitions. That goes for our employees too.
We are made of small teams where you have the chance to shine.
This role is for AIB UK, a growing UK specialist bank, servicing retail, SME and corporate customers in Great Britain and Northern Ireland.
In Great Britain, we concentrate on corporate banking. In Northern Ireland, we offer business banking, personal banking and mortgages.
Why join us?
We are excited about how we have changed our focus. We want to be at the heart of our customers’ financial lives by giving them an exceptional experience.
We are building a culture that breaks the conventions of what our customer and employees expect of a bank.
Does this sound like something that you want to be part of?
You will need to show us that you can / have :
If you feel you have what it takes, click apply and fill in the online application form. If you would like more information Jennifer Coburn from the Talent Acquisition Team can help.
You can contact her by email
By when? Closing date is Thursday, 14th July