Senior E-Commerce Manager
Zego
London, United Kingdom
1d ago

Description

The world deserves better insurance.

At Zego, we’re reinventing an outdated industry and giving people the flexibility they need, allowing them to work on their own terms.

Our platform provides super flexible insurance premiums, which offer workers in the gig economy the chance to work the hours they want without the pressure of having to pay for an expensive insurance premium upfront.

In 2018 we were listed as one of the top 3 disruptors to watch on the Sunday Times Fast Track 100. We were also listed in Wired magazine as one of the 5 hottest startups in London.

Recently we closed our series B round, raising $42M from top-tier investors that will fuel our growth into new territories and the expansion of our insurance portfolio.

Our recent success means that we’re currently scaling rapidly and hiring people that can help us supercharge our growth, while still embodying the values that have gotten us so far already.

Responsibilities

  • Lead Zego’s digital experience alongside the Head of Verticals covering : acquisition, website conversion and customer service
  • Full ownership of the e-commerce platform : setting and delivering the roadmap for the channel, ensuring it is optimised to drive conversion and revenue
  • Management of the different marketing channels based on the marketing strategy : Email, CRM, SEM and SEO
  • Working closely with our Growth team alongside with third party agencies to ensure channels are fully optimised and deliver growth in line with the rest of the channel mix
  • End to end responsibility for the online trading and marketing calendar including strategy, planning and execution
  • Working closely with the Head of Growth to ensure the online channel aligns with overall business goals and comms strategy
  • Working closely alongside the Tech, Design and Data teams to improve and ensure our website and fulfilment infrastructure and processes complies with wider industry standards
  • Accountable for relationship and delivery of agencies and third-party suppliers
  • Advising the online budgets (development, fulfilment, support, content)
  • Managing the budgets and ensuring the department operates within them
  • Ownership of the web analytics suite : ensuring data is accurate and well maintained and used to drive decision-making for the online channel
  • Requirements

  • Commercially minded
  • 2+ years of team management experience in a fast-paced, dynamic and changing environment
  • eCommerce experience : minimum 5 years working in e-commerce ideally with a proven track record of achieving sales targets and conversion metrics
  • Excellent attention to detail with strong numerical skills with the ability to analyse and interpret volume data
  • Strong communication skills and the ability to prioritize and work to a deadline
  • Good knowledge of digital marketing channels including email, organic and paid search, SEO and affiliates
  • Proven experience in reporting and analysis in order to make informed marketing decisions and drive initiatives to maximise success and conversion rates of the campaigns,
  • Understanding of digital tagging methodologies, analytics (Google), retargeting tools, audience management and leading paid media vendor tools
  • Strong communication skills with the ability to influence and negotiate with both internal and external business teams
  • Ability to inspire & provide thought leadership to motivate multi-location teams
  • Benefits

  • Get to know our customers : credit with Uber and Deliveroo
  • Santander cycle keys, DriveNow credit and in-house e-scooters
  • Brand new Zego wardrobe : hoodies, tees, stickers and more
  • Therapy and coaching : make the most of life at Zego
  • Competitive salary, pension, 25 days’ annual leave (+ bank holidays)
  • Free breakfast every Friday
  • All the tools you need to get the job done
  • Apply
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