Note for Recruitment Agencies :
We prefer to hire directly, but we do have an approved supplier list for when we’d like a helping hand. We’ll be in touch if we need you.
Role Overview :
Reporting to our Customer Service Manager, an exciting opportunity hasarisen for a Customer Service Coordinator who will play an important part inseeing us achieve our desire to continually improve our service to customers.
We strive toprovide a great level of service to our customers as we demonstrate and movethem in to their new home. Once moved in, we then act as the customer’sfirst point of contact for any concerns they may have through the first twoyears of the new home warranty which we provide with every new LindenHome.
We are looking forsomeone with excellent communication and organisational skills to handleincoming telephone / letter / email enquiries and service requests.
Logging / monitoring work and updating / issuing reports. Therole will involve close liaison with our site offices / maintenancetechnicians and contractors, coordinating agreed works to ensure an efficientand professional service is maintained at all times.
Construction / HouseBuilding experience although desirable is not a requirement, however, CustomerService experience will be essential.
This role will be based in our West Yorkshire office located in Thorpe Park, Leeds.
You will be responsible to ensure these appointments are kept and are closed off our system once completed.
Experienceand Qualifications :
contractors and internal colleagues will give you the best chance of delivering against your key performance indicators.
Person Specification :
Technical / Professional Expertise and Qualifications :
Competency Requirements :
In Return :
We offer an opportunity to work on some of the UKs most exciting housing developments, in a fast paced environment where each day brings new challenges.
Our benefits package includes
Rewards' Scheme - Voluntary benefits scheme
With an ambitious growth strategy, Linden Homes is going places so if you’re committed, talented and enthusiastic, Linden Homes is the right place for you.
Galliford Try is an equal opportunities employer and welcomes applications from all sectors of the community.
Thorpe Park LeedsSuite 2 / 3 Ground Floor1175 Thorpe Park, Century WayLeedsLS15 8ZB
Linden Homes Division OU 2002
Aug 15, 2019, 9 : 06 : 31 AM