Facilities Coordinator
Atalian Servest
Edinburgh, GB
4d ago

Duties will include

  • You will oversee and support improvements to service delivery performance, collation and provision of all required reporting, contract administration and support the contract management team
  • Manage the service delivery to the required standards to maintain contractual performance against KPIs and SLAs
  • Line management responsibility for the team on site
  • As a direct point of contact with the client, you will be used to building and maintain relationships, acting in a proactive and professional manner with the ability to solve problems and think on your feet
  • Your day to day responsibilities are to support the senior management team in making sure the site is staffed in all areas, audits and daily checks are carried out and that the sites run smoothly and to the agreed service level agreements in place
  • You will have an understanding of contracts and exceptional organisational skills
  • You will analyse data and collate reports as required for the Account Director and the Senior Management Team to ensure KPIs are met across all service areas
  • The successful candidate

  • Will have a background relevant experience to effectively deliver the role.
  • Will manage a small team of operational delivery employees
  • Sound financial knowledge regarding budgets, P & L accounts and stocks and staffing spends
  • A professional management style and knowledge of Payroll and HR procedures including recruitment, disciplinary and grievance hearings would be an advantage
  • Ability to demonstrate customer focus and to have daily meetings with the customer
  • High level of planning and organisational skills
  • You will have direct contact with the client so immaculate personal presentational is key
  • You will complete an enhanced security clearance prior to commencing work
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