Service Advisor
Listers Group Limited
Worcester, GB
2d ago

We are currently looking to recruit an experienced Service Advisor, ideally with a motor trade background at our Volvo Dealership in Much Cowarne.

You will be well versed in delivering high levels of customer satisfaction in a very busy and demanding environment.

Working as part of a team, you will be responsible for ensuring the workflow of the department, hitting and exceeding targets and up selling our full range of services.

You will be responsible for :

  • Booking in vehicles
  • Greeting customers
  • Informing them of progress
  • Organising works authorisation
  • Liaising with the workshop and other internal departments
  • What we're looking for :

  • This role would ideally suit someone who has previously worked as a Trainee Service Advisor, Experienced Service Advisor, Parts Advisor or Service Manager within a dealership
  • However you don't just need to be from the motor industry; more importantly you will be able to demonstrate excellent customer service skills
  • Unlimited confidence, resilience, drive, energy and talent
  • A well-presented individual with a desire, attitude and character to succeed
  • The ability to quickly establish and build rapport with our customers
  • You will also possess a valid driving licence and be willing to work between 08 : 00 and 18 : 00 Monday - Friday as well as working Saturdays on a rota basis.
  • In return for your hard work, we’ll support you with coaching & development every step of the way. Also, to reward your commitment you’ll get :

  • 25 days holiday plus bank holidays
  • Pension scheme
  • Health & wellbeing benefits
  • Group life insurance
  • Company car schemes
  • Staff discount on car servicing
  • Listers Benefits discounts on retailers, restaurants, cinemas & holidays
  • Long service and loyalty incentives
  • Staff referral scheme
  • In-house, manufacturer & professional qualifications
  • Apply
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