We are currently looking to recruit an experienced Service Advisor, ideally with a motor trade background at our Volvo Dealership in Much Cowarne.
You will be well versed in delivering high levels of customer satisfaction in a very busy and demanding environment.
Working as part of a team, you will be responsible for ensuring the workflow of the department, hitting and exceeding targets and up selling our full range of services.
You will be responsible for :
Booking in vehicles
Informing them of progress
Organising works authorisation
Liaising with the workshop and other internal departments
What we're looking for :
This role would ideally suit someone who has previously worked as a Trainee Service Advisor, Experienced Service Advisor, Parts Advisor or Service Manager within a dealership
However you don't just need to be from the motor industry; more importantly you will be able to demonstrate excellent customer service skills
Unlimited confidence, resilience, drive, energy and talent
A well-presented individual with a desire, attitude and character to succeed
The ability to quickly establish and build rapport with our customers
You will also possess a valid driving licence and be willing to work between 08 : 00 and 18 : 00 Monday - Friday as well as working Saturdays on a rota basis.
In return for your hard work, we’ll support you with coaching & development every step of the way. Also, to reward your commitment you’ll get :
25 days holiday plus bank holidays
Health & wellbeing benefits
Group life insurance
Company car schemes
Staff discount on car servicing
Listers Benefits discounts on retailers, restaurants, cinemas & holidays
Long service and loyalty incentives
Staff referral scheme
In-house, manufacturer & professional qualifications