Company Information :
What we look for
Our exceptional and motivated employees are our greatest strength. Our employees provide the highest level of
customer service and help maintain our position as a leader in the global marketplace.
The Markel Style is what makes us stand out from our competitors. It's our core value which should underpin how we do business, while influencing our behavior and performance.
We are looking for people who have potential and share our passion to live the Markel Style, which is described in more detail below.
If you think you have these core attributes we want to hear from you.
Job Summary :
The role of the Service Transition Manager is to successfully manage the activities required to implement or retire IT Services with our customers and ensure that they are effectively transitioned to or from our Operational Support teams, in accordance with our Service Transition policies and procedures.
They will work with the service owners, liaising with operational and change teams, the customers and suppliers to ensure the smooth transition of new or enhanced services from Service Design through to Service Operation and beyond (Continual Service Improvement).
Duties and accountabilities
Skills, knowledge and experience
The successful candidate will possess :
We want to ensure that you have a positive experience applying for a role at Markel and are able to perform at your best.
If there are any adjustments we can reasonably make to ensure that the process is accessible for you at every stage please telephone us on +44 (0)20 7953 6873 or email .
Why work for us?
Diversity and inclusion
Markel is truly a global and diverse company. We believe that diversity makes us better business partners and that embracing people’s differences can bring amazing results and fuel innovation.
We have a portfolio of businesses and product lines that operate around the world.
Markel has a rich heritage of supporting communities across the world where our customers and employees live and work. Giving back is part of our history and our future.
Our employees share in this philosophy through volunteering, mentoring and fundraising.
Commitment to open doors
Markel is committed to creating the best work environment. Our open-door policy is essential in recognizing business issues as they rise and to address the changing needs of our diverse and global workforce.
Challenging management is a component of the Markel Style some of our best ideas start from a conversation between a manager and an employee.
As the Markel Style states, we pursue excellence, strive for a better way, and share the success of others. Markel associates proactively seek new business opportunities, bringing further success to Markel.