Sales Support
Fastenal Europe
Saint Helens, United Kingdom
5d ago

About the Sales Support position

The Sales Support's responsibilities include working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions.

You should also be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales support, you should stay up-to-date with product features, manage stock levels and inventory within customers' facilities.

We don't just want a lead generator but someone who can build rapport and develop long-standing relationships.

Ultimately, the duties of a sales associate are to achieve excellent customer service, while consistently meeting the store's sales goals.

In return, Fastenal will provide training, give you progression opportunities throughout your new career and pay a competitive salary with bonus opportunities in the future.

Working hours : Monday - Thursday; 8 am to 5 pm, Fridays; 8 am to 2 : 30 pm

Sales Support responsibilities are :

Providing excellent customer / sales service

Driving company vehicle to customers' locations and Fastenal stores

Working hard to drive in sales

Seeking out prospective customers

Being knowledgeable about the products / services

Business to Business sales of Industrial supplies, PPE equipment and more

Managing inventory within customer facilities

Warehouse and industrial vending machine maintenance

Receiving of goods, picking orders, shipping goods, material handling, cycle counts

Communicating with team members

Suggesting ideas on how to improve sales

Sales Support requirements are :

Experience as a Sales Associate or any related area (Preferable)

Full UK Driving Licence (Key Requirement)

Good understanding of sales and customer service

Able to communicate well with customers

Customer friendly

Experience with POS transactions

  • High school diploma / BA / BSc would be a plus
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