Excellent Opportunity for ServiceNow Consultant to be part of our Infrastructure Services Practice based at a key client site in London post COVID (will be remote for the time being).
Cognizant Infrastructure Services Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting / Professional and Managed Services, across Enterprise Computing, Cloud, Data Centres, DevOps, End User Computing, Service Desk, Network Services and Environment Management Services.
Key Responsibilities :
ITIL Process consulting and / or implementation
Lead and own ServiceNow technical deliveries
Guide, mentor and train team members
Create value-adds and accelerators on ServiceNow
Define and implement differentiators for ServiceNow development and support projects
Ability to define and implement best practices
Experience in creating and modifying workflows
Design, development and deployment in ServiceNow
Documentation and review activities
Project Portfolio Management, SDLC, Financial Management, Demand Management, and Service Watch is preferable
Good understanding on ServiceNow dedicated and shared instances usage and feasibility
Excellent experience in creating customer reports and dashboards
Experience in conducting and document due-diligence for customer tools, process and projects
Experience on configuration management process definition, modeling and process refinement
CMDB and Discovery troubleshooting
ServiceNow foundation data management and data modelling
Create integration architecture
Ability to create templates for foundation data, CMDB etc.
Key Skills and Expertise :
Experience on following ServiceNow modules Incident Management, Problem Management, Change Management, Service Level Management, CMDB, Knowledge Management, Asset Management and CMS
Experience on Mobility, Discovery and Orchestration
Experience on Java scripting
Excellent understanding of ITIL processes
Experience in complex data migration
Experience in conducting trainings on ServiceNow
Excellent experience on complex ServiceNow integrations
Experience in creating custom applications
Creation of script based assignment and approval rules.
Creation of Business Rule, UI Action by using Glide script.
Creation of Glide Record object
Creation of custom related list.
Creation of Access Control List with the help of Scripting.
Creation of Script based UI Policy and Client Script.
Glide Ajax, Glide Form (g form), Glide User (g user), Glide Record, Glide System, Glide Element, Glide Aggregate
Querying the table by using Glide Record
Referencing Glide List
Creating and customizing UI and pages using Jelly
Working with complex Log Files.
Render forms, lists, UI Pages, and many other things in Service-now.com with the help of Jelly
Designing of Macros and Formatters.
Web Service Integration
User Interface Level Integration
MID Server Integration
Integration with tools, applications and systems
Mobility and related integration
AngularJS, Node.js and Bootstrap
Use of Import Sets for data loading from external file or database to the service-now.com
Employee Status : Full Time Employee
Travel : No
Job Posting : Apr 23 2021