Information on the company
A tech start-up who have built a platform to connect people selling their car to over 2000 car dealers around the UK ensuring customers get the best price with minimal hassle.
Having been featured in a number of media outlets the company is experiencing great growth making this an exciting time to join the business.
This is a 3 month internship paying £1,400 per month with potential to convert to a permanent job paying.
How can you expect to spend your day?
You will join the company as an Account Management Intern to help process existing accounts, liaising between customers and car dealers with the aim of successfully completing the deal through the company platform.
This is a great internship to develop experience working as an Account Manager or to experience working in a tech start-
up already launched to market and offers an exciting working environment as the company continues to grow across the UK.
Tasks you can expect to learn about and undertake include :
Act as a point of contact and handle customers’ individual needs.
Assist with any questions in relation to advert creation and any process related queries.
Check and amend adverts and ensure quality is sustained across the site.
Develop positive relationships with new and existing customers.
Develop and maintain strong and long standing relationships with the dealer network.
Manage all areas of the customer journey through the upload and sales process.
Follow up on any offers made in order to close the deal.
Re-target customers who have fallen out’ of the process by phone and or email.
Create new sales opportunities by investigating customer drop-out points and identify means and ways of improving conversions.
Help to ensure that sales targets are met and report any deviations.
Respond to complaints and resolve issues with both customers and dealers with the aim of preserving the company’s reputation.
Offer advice and guidance to sellers in regards to offers on their vehicle.
Maintain sales tracking records for weekly reporting.
What are the ideal intern’s skills, personality and qualifications?
Educated to degree level.
A team player with the ability to think on their feet and not be phased or put-out by fast moving
Someone comfortable working with numbers to understand and analyse sales and performance metrics.
Someone interested to learn what makes a business grow, with good business acumen and someone who sees themselves one day starting their own company.
A highly-organised individual.
A clear, concise and confident communicator.
Good social skills and able to quickly build a rapport with people.
Friendly, helpful, confident and engaging personality.
An understanding or passion for all things automotive would be great but by no means essential.
What are the perks of working at this company?
Modern offices in Victoria with over 100 people working in a variety businesses making this an inspirational and collaborative place to work.
25 days holiday allowance.
Regular team lunches - there are some cracking restaurants nearby!
A sociable team with the intention for monthly team events.
Drinks on a Friday evening.
Track days planned to drive some fast cars!