The Business Supervisory Control Programs Team manage a number of CIB wide control programs, representing the Front office to design and implement technology solutions and controls processes to ensure the Business adherence to their control requirements, both regulatory and Compliance policies.
The Team work closely with the CIB Front office and corporate functions globally, designing and implementing solutions and managing the continued monitoring and oversight of the Business.
A dynamic, innovative, driven and experienced Program Manager is required to lead a number of Programs related to systemic enhancements and controls process design and implementation, defining the roadmap, governance framework to ensure the Business adherence to meet their regulatory and policy requirements.
The Program manager will manage multiple programs ensuring the end to end requirements are delivered whilst effectively influencing key stakeholders and communicating with the Front office.
Management and negotiation will be required to ensure systemic enhancements are prioritised appropriately within the Technology teams to facilitate the successful delivery of the defined roadmap which will enhance controls, improve reporting and boost the user experience whilst maintaining adherence to ongoing and changing policies and regulations.
Key Responsibilities :
Program management of multiple systemic and controls programs
Design and implementation of business plan and strategy to promote the attainment of goals, including Governance framework
Ensure all initiatives are planned appropriately by effective identification of actions, dependencies, time constraints and milestones.
Correct and appropriate allocation of execution owners and effective planning of these resource requirements.
Timely identification and appropriate evaluation of Risks and Issues with correct remedial action and planning to resolve allowing program’s success.
Drive progress through effective escalation to stakeholders of these.
Initiate extra activities and other management interventions wherever gaps in the program are identified or issues arise, as needed
Design end to end control solutions both for new technology builds and manual control frameworks, partnering and influencing stakeholders to reach agreement
Provide timely, consistent and accurate reporting of the status of the initiatives to Stakeholders, impacted LOB’s and Corporate
Ensure effective quality assurance and integrity within the program.
Maintaining strong interfaces with other inter-dependent programs identifying cross program solutions
Lead the personnel within the program team ensuring tasks are delegated responsibly, performance is managed correctly and the team is motivated effectively
Be aware of key business objectives, and ensure these are applied appropriately to all business activities
Involvement in other key global, strategic initiatives, as directed
Proven experience as program manager or relevant role
Excellent organizational, leadership and presentation skills
Ability to problem solve, design end to end solutions and identify opportunities to continuously enhance existing processes
Understanding of the CORE framework and requirements & CIB Business
Proactive, self-starter able to consistently deliver work of a high standard whilst under pressure, comfortable working independently in a dynamic and challenging environment
Strong skills in time management with the ability to manage complex work plans, conflicting priorities and the ability to multi-task when required.
Experience of working within, influencing within, and networking within a matrix environment
Team player who works well with colleagues of all levels in achieving results, and willing to take personal accountability
Outstanding communication and interpersonal abilities, attention to detail and ability to present work accurately and professionally both verbally and in writing.
Thorough understanding of diverse business processes and strategy development
Excellent knowledge of MS Office, databases and information systems
Strong presentation skills including generating presentations and effectively communicating to senior management
Assess overall group performance against objectives