Facilities Manager
Stoke On Trent, West Midlands, United Kingdom
6d ago

About Amey

Fundamental to living our core values is having great people in our business. That's why we believe that Amey is only as great as the people we employ.

We place great value on our people and the contribution they make to our business, that’s why we aim to offer a competitive benefits package to all of our employees.

Working for Amey you will receive a competitive salary and will be able to join our contributory pension scheme. In addition you will be entitled to Company sponsored life assurance and a generous holiday entitlement.

You will also be invited to join Amey Choices which offers a range of flexible benefit options and offers additional benefits available throughout the year.

Amey is an equal opportunities employer.

What is the purpose of this role?

To deliver a range of facilities services to buildings in line with contractual commitments within the FM prisons contract

Job Title : Facilities Manager (HMP Drake Hall)

Hours : 39 Hours Per Week

Contract : Permanent

What will this role involve?

  • Ensure all legislative requirements are adhered to.
  • Ensure all corporate policies and procedures are implemented and complied with.
  • Ensure all services are delivered in line with contractual commitments.
  • Carry out audits and spot checks to confirm service delivery by both direct employees and sub-contractors is of the required quality.
  • Carry out first line management duties with staff including disciplinary and employment processes.
  • Revenue generation from additional work identification.
  • Provide information exchange with on-site customers.
  • To oversee the day to day operation and strategic management of the Estate / building on behalf of the Client.

    Role Specific Responsibilities

  • Ensure the correct number and trade mix of resources within the on-site team.
  • Induct all new team members effectively into the contract and to the wider Amey.
  • Ensure all employees have received a relevant site specific / HMPPS induction.
  • Ensure all employees have the correct resources to undertake their roles eg PPE, tools, etc.
  • Make sure every team member has clear responsibilities and objectives.
  • Ensure employees are competent to undertake their roles and training needs are addressed.
  • Provide regular performance feedback to team via monthly one to one meetings.
  • Conduct at least mid-year and annual performance and development reviews with team.
  • Agree personal development plans with all employees as part of the annual review.
  • Cascade local and Amey-wide information through regular team briefings.
  • Promote good attendance by managing short term absence and promptly addressing triggers.
  • Provide prompt support to any employee on long term sick.
  • Address any performance shortfalls swiftly with improvement plans.
  • Communicate and promote an understanding of contract performance.
  • Address any employee issues and concerns in a timely manner.
  • What you need to be successful?


  • Recognised and relevant technical or FM qualification
  • Skills

  • Customer relationship management
  • Planning and organising
  • Clear and sensitive communication style, likely to be of a technical nature
  • Experience

  • Experience of the Facilities Management marketplace
  • Experience of working in a Custodial environment desired
  • Experience of first line management
  • Sound knowledge of service delivery
  • Supply chain management
  • Demonstrable experience of budgeting and managing costs
  • Knowledge of Health and Safety legislation and implementation of policies

    What makes this role unique?

    You will carry out audits and spot checks to confirm service delivery by both direct employees and sub contractors are of the required quality.

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