AML Technical Manager
Fidelity International
Kingswood Fields
5d ago

Department Description

The Financial Crime Hub (FCH) operations team is responsible for the verification of new and existing UK clients for Anti Money Laundering (AML) and Know Your customer (KYC) purposes, in addition to the performance of periodic reviews and investigation of PEP, sanction and adverse media screening alerts.

We service a range of clients and product types including Corporates, Trusts, SIPP, Bond, Premier Cash, share dealing, ISA, and collective investment accounts via a combination of manual and automated processes.

Purpose of the Role

Primarily the purpose of this role is to provide leadership support for AML operational aspects of a specific project to migrate a large book of clients onto Fidelity’s platform.

This will entail management of staff working on this project, co-ordination with a 3rd party Managed Service Provider who will be resourcing part of this project, and supporting operational readiness activity ahead of the migration.

Following completion of this project, the role will form part of the FCH BAU structure, supporting the ongoing uplift in the volume of activity required of the FCH, and other business strengthening initiatives.

The role covers a wide range of responsibilities including leadership, product oversight, change management, regulatory change and oversight, process improvement and implementation.

In addition, it requires being a first point of escalation for technical queries, and oversight of AML related activities across multiple jurisdictions.

Key Responsibilities

  • Management of Fidelity staff working on the migration project supporting AML activity, including all aspects of progressive leadership and employee development
  • Co-ordination with a 3rd party Managed Service Provider
  • Providing AML support for query management, exception / high-risk case sign-off, and engagement with 2nd Line Compliance teams
  • Ensuring team(s) are adhering to required standards and oversight of quality framework outcomes
  • Supporting operational readiness activity ahead of the migration, including requirements gathering, process design, stakeholder engagement and reporting to project managers
  • Form part of the function’s extended leadership team, and contribute to ongoing strengthening activity
  • Production of relevant and actionable management information (MI)
  • Required Experience, Mindset and Qualifications

    The successful candidate will demonstrate the following :

  • Strong leadership skills, having managed small to medium sized teams / functions, ideally having lead staff across multiple locations.
  • Having managed contract staff is beneficial. Being a team player is essential

  • AML / KYC Financial Services Industry experience gained in an operational KYC / AML team . Ideally experience will have been obtained through tenure or engagement with both 1st line (Operations) and 2nd line (Compliance) departments in a Fund Administration environment
  • Willingess to take ownership and to delegate effectively
  • A desire to learn, and the confidence to provide 1st line technical support to stakeholders
  • An understanding of AML regulatory requirements and taking a risk based approach
  • Excellent communication and influencing skills, with a variety of stakeholders and levels of seniority
  • Being an agent of change, including being adaptable to fast changing circumstances to facilitate efficient operation. Understandig of lean, continuous improvement is beneficial
  • Excellent time management and the ability to manage multiple requirements and tasks
  • Attention to detail and a methodical approach to problem solving
  • Industry AML / KYC / Financial Crime prevention qualifications are nice to have but not essential
  • As an international financial services organisation, we are in-scope of international regulations in the way that we carry out our work.

    This position is involved in work that is regulated by the FCA and / or the PRA and their Individual Conduct Rules (COCON) apply to it, along with any other regulation.

    We provide training on COCON and how it affects our employees. More information about COCON can be found in the Employment Handbook.

    Fidelity International offers investment solutions and services and retirement expertise to more than 2.5 million customers globally.

    As a privately-held, purpose-driven company with a 50-year heritage, we think generationally and invest for the long term.

    Operating in more than 25 locations and with $611.4 billion in total assets, our clients range from central banks, sovereign wealth funds, large corporates, financial institutions, insurers and wealth managers, to private individuals.

    Our Workplace & Personal Financial Health business provides individuals, advisers and employers with access to world-class investment choices, third-party solutions, administration services and pension guidance.

    Together with our Investment Solutions & Services business, we invest $471 billion on behalf of our clients. By combining our asset management expertise with our solutions for workplace and personal investing, we work together to build better financial futures.

    Our clients come from all walks of life and so do we. We are proud of our inclusive culture and encourage applications from the widest mix of talent, whatever your age, gender, ethnicity, sexual orientation, gender identity, social background and more.

    As a flexible employer, we trust our people to perform their role in the way that works best for them, our clients and our business.

    We are a disability-friendly company and would welcome a conversation with you if you feel you might benefit from any reasonable adjustments to perform to the best of your ability during the recruitment process and beyond.

    Data as at 30 September 2020. Read more at

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