Manager, Program Content
International Rescue Committee
London, United Kingdom
2d ago

Job Description

Salary : £30,500 perannum Background : The External Relations (ER) department was created in early 2020 and is comprised of 3 main but complementary functional areas : Private fundraising, Communications and Advocacy.

The department is in the beginning stages of building a new ambitious strategy that will improve IRC’s ability to punch above its weight’ in private income, advocacy, and brand awareness.

Supporting this endeavor, and an integral part of ER, is the Global Partnerships and Philanthropic Services (GPPS) Unit.

Reporting into the VP Global Partnerships and Philanthropy, GPPS consists of functional specialists across a variety of high-value fundraising support functions providing all elements of cultivation, support and stewardship to high value donors, partners, and supporters, comprising three pillars : Research, Partner Engagement & Corporate Affairs, and Program Services.

Program Services is anticipated to become GPPS’ largest sub-pillar and is vested at the nexus of HV fundraising and our operations and programs in the field.

This pillar comprises of proposal, proposition and reporting development services, field experiences, and program services and field capacity.

The IRC has a new exciting opportunity within the Program Services team, where you would be part of a team critical to the advancement of our aspirational high-value (HV) goals and vision.

As part of this team, you will develop funding and support propositions and impact reports to strengthen the HV teams and to maximize IRC's global fundraising and partnerships efforts.

By becoming immersed in IRC's programs, team members can translate that content into compelling donor-friendly language, and individual and blended proposals for financial and non-financial support for IRC’s work.

Job Overview : Reporting to the Associate Director, Donor Propositions, the Manager, Program Content will be responsible for supporting the development, collection and implementation of funding opportunities that connect donors with IRC’s global programs, raising awareness of IRC’s work.

The role will provide oversight and support to the management of content within the GPPS resource hub, a new feature meant to support all aspects of fundraising by informing the team through its 500+ documents and assets.

The Program Content Manager will collate information from the field and support in the creation and implementation of the speedy review, edits, and upload of resources on program funding options for global high value fundraisers’ easy access.

In collaboration with the Director, Program Services, this role will additionally participate in discussions with internal leadership across programs, research, and strategy teams to align on process and cadence to review funding priorities, informing changes based on fundraiser feedback, revenue results and organizational needs. Major Responsibilities :

  • Manage receipt and coordination of program funding needs via your own colleagues working in some of our regional offices, or through existing databases
  • Ensure that high value teams have the complete set of information needed to be viable for private sector fundraising, and upload search tag content to show up in a fundraiser facing platform with key areas of donor interests highlighted
  • Promote the use of the GPPS resource hub : ensure it is reviewed regularly by ER high-value fundraising teams, and supervise internal usage metrics (logins, etc.
  • to monitor its use and if needed, recommend ways to increase uptake / usage

  • Monitor the use of funding materials and provide regular reports to a defined set of key partners
  • Work with Donor Engagement colleagues to help promote program areas at relevant points in the year
  • Craft light touch orientation materials and 1 : 1 support for fundraisers who are unsure of how to use these materials
  • Monitor the status of funding opportunities to keep the hub up to date
  • Monitor performance of the application and, on rare occasions, flag to the appropriate IRC IT teams when there are bugs relating to the key integrations
  • Hold periodic trainings where requested; onboard new admin and manager users on an ad-hoc basis Key Working Relationships : Position Reports to : Associate Director, Editorial ServicesPosition directly supervises : N / AIndirect Reporting : Associate Director, Donor EngagementOther Internal and / or external contacts : Internal : International Programs, US Programs, Major and Planned Giving, Institutional Philanthropy and Partnerships, Global Partnerships and Philanthropy Services, Creative Services, Comms.
  • Qualifications

    Education : Bachelor's degree minimum, advanced degree is a plusWork Experience : 2-3 years of information management experience in a private sector fundraising environment Skills and Competencies :

  • Understanding of high-value fundraising and high-value-specific content (corporations, foundations, and wealthy individual donors);
  • Outstanding verbal and written communication skills particularly in the packaging of donor-friendly propositions;
  • Detail orientated, effective organizational and time-management skills;
  • Ability to adapt quickly, plan for, prioritize and manage multiple projects while working in a fast-paced environment as part of a team;
  • Excellent interpersonal skills : the ability to communicate and collaborate effectively and diplomatically with colleagues, vendors, and consultants;
  • Good judgment in maintaining confidentiality of donor information;
  • Proven digital literacy : ability to work effectively and accurately with MS Office (Word, Excel, PowerPoint);
  • Basic technical knowledge of HTML and web publishing as well as video and photo editing software;
  • Must be enthusiastic, creative and collaborative;
  • Must have a passion for the IRC’s mission and dedication to fundraising, constituent stewardship and cultivation;
  • Working knowledge of the interests and needs of international audiences. Language Skills : Excellent spoken and written English is essential.
  • Proficiency in either French, Spanish or Arabic is a plus. Working Environment : Standard Working Environment. Remote Working may be required.

    IRC is an Equal Opportunity Employer.IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

    Standards of Professional Conduct : The IRC and IRC workers adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct.

    These are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

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