Assistant Manager - Cool Independent Pub Group - London - £32,000
Corecruitment
London, Greater London, Greater London
6d ago

JOB TITLE : ASSISTANT MANAGER

HOURS : 42 hours per week, Monday Sunday

SALARY : £30,000 - £32,000 per annum

Location : London

MAIN DUTIES AND RESPONSIBILITIES

  • Always maintain a professional and welcoming approach when dealing with customers
  • Assist in implementation of merchandise and layout to maximise sales, customer satisfaction and bar appearance and image
  • Assist in implementation of bar advertising, promotional strategy and activities
  • Assist in managing costs and overheads, and all factors affecting the profitable performance of the bar
  • Liaise with internal departments (e.g., head office) and external agencies and authorities (e.g. suppliers, advertising, recruitment, training, fire services, police, local council and health and safety inspectors)
  • Assist in managing and maintaining effectiveness of IT systems
  • Responding to customer complaints and comments as appropriate
  • Touring the bar regularly, ensuring walkways are kept clear for customer access, talking to colleagues and customers, and identifying and resolving any issues in a timely manner
  • Complete all necessary administration as required
  • Assist in recruitment and selection of employees as required
  • Assist in training and development of new and existing employees
  • Lead by example
  • Ensure effective deployment of staff on shift, delegating tasks as appropriate
  • Ensure all employees are carrying out their duties
  • Ensure all employees understand the importance of excellent customer service, and provide advice to employees as appropriate on the provision of excellent customer service
  • PERSON SPECIFICATION

  • Hands-on bar and waiting experience in a busy hospitality service environment.
  • A proven track record of delivering high standards of service and presentation.
  • Excellent interpersonal skills
  • Highly presentable with a pro-active approach to maintaining excellent customer service
  • Previous experience of managing and training staff in a team leader or supervisor capacity.
  • Experience of managing consumable / perishable stock and delivering catering services within appropriate food hygiene legislation / best practice.
  • Previous cash handling and cash reconciliation experience IT skills including a basic competency in Word and Excel
  • Ability to work flexible hours including evenings, weekends and Bank Holidays as required
  • JOB TITLE : ASSISTANT MANAGER

    HOURS : 42 hours per week, Monday Sunday

    SALARY : £30,000 - £32,000 per annum

    Location : London

    Interested in this challenge - send your CV to james corecruitment.com or call 0207 790 2666 for a chat

    COREcruitment are experts in recruiting for the service sector. We currently have over 700 live roles across the UK, Middle East, Europe, North America, Southeast Asia, Africa and Australia.

    To view other great opportunities please check out our website at www.corecruitment.com or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities.

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