Product Manager - Digital Services

ERGO

London

3d ago

Establish a product mindset for digital services, understanding the customer or consumer and building strong value propositions

Scaling services across the Munich Re group through a strong onboarding pipeline

Evolving product teams towards a factory approach to delivery, maximizing work effectiveness, quality, cost and consumer satisfaction to maintain effectiveness

Budget ownership of digital services, driving a profit centre product manager has responsibility for the TCO and ensuring charge back and funding mechanism to cover this

Establishing long lived product teams, who are empowered to own and drive the direction of their services

Owning and growing the relationship with our delivery partner, maintaining high quality delivery and benefiting from provider best practices and skills

Validation of concepts and go-to-market strategies in an iterative process through prototyping, user testing and analysis of product KPIs

Research, gather and prioritize requirements and product features for the digital services and translate them into a product roadmap

Work with the development teams to prioritize and align their development plans with the product roadmap. Build stakeholder buy-in around plans, commitments and changes in priorities.

Report progress regarding product development. Monitor dependencies and risks to allow proactive identification and resolution of issues.

Support the scoping of new product features incl. business case creation, tracking and validation.

Coordinate the product life cycle for digital services, i.e. design, implementation, deployment, support etc.

Help drive forward good Conduct for the business to deliver the best outcomes for customers / policyholders.

Experience

Professional experience in digital financial services, FinTech or related digital services mandatory

Professional experience in product development / product management in the field of identity and access management products, API management products and API delivery

Experience in developing and bringing digital products to market including go-to-market strategy development, interaction with customers and business stakeholders mandatory

Project management experience in an agile development environment, ideally combined with skills in relevant project management methodologies mandatory

Strong understanding and desirable background of IT and digital product development process, ranging from non-functional requirements, security / compliance and idea inception through to development and execution of strategic changes.

Proven experience of documenting requirements - Use Cases, BDD, User stories

Previous experience of Business case definition, value proposition development

Experience in managing budgets either through a cost centre or profit centre

Demonstrable experience in working with teams in multiple locations and time-zones

Tertiary qualifications or certifications in business management with a strong focus on technology / IT (preferred)

Product Manager certifications are highly desirable, if not relevant experience.

Skills :

Experience with frameworks for product management and go-to-market strategies

Agile project management / programme management skills

Strong analytical and strategic skills, as well as user-oriented and entrepreneurial thinking

Deep understanding of technology trends and their impact on the financial services industry

Ability to set priorities with an appropriate sense of urgency; applying energy and resources to achieve result and add value.

Ability to present complex situations to peers and stakeholders in a clear and precise way.

Good command of English language

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