Product Manager - Digital Services
ERGO
London
3d ago
  • Establish a product mindset for digital services, understanding the customer or consumer and building strong value propositions
  • Scaling services across the Munich Re group through a strong onboarding pipeline
  • Evolving product teams towards a factory approach to delivery, maximizing work effectiveness, quality, cost and consumer satisfaction to maintain effectiveness
  • Budget ownership of digital services, driving a profit centre product manager has responsibility for the TCO and ensuring charge back and funding mechanism to cover this
  • Establishing long lived product teams, who are empowered to own and drive the direction of their services
  • Owning and growing the relationship with our delivery partner, maintaining high quality delivery and benefiting from provider best practices and skills
  • Validation of concepts and go-to-market strategies in an iterative process through prototyping, user testing and analysis of product KPIs
  • Research, gather and prioritize requirements and product features for the digital services and translate them into a product roadmap
  • Work with the development teams to prioritize and align their development plans with the product roadmap. Build stakeholder buy-in around plans, commitments and changes in priorities.
  • Report progress regarding product development. Monitor dependencies and risks to allow proactive identification and resolution of issues.
  • Support the scoping of new product features incl. business case creation, tracking and validation.
  • Coordinate the product life cycle for digital services, i.e. design, implementation, deployment, support etc.
  • Help drive forward good Conduct for the business to deliver the best outcomes for customers / policyholders.
  • Experience

  • Professional experience in digital financial services, FinTech or related digital services mandatory
  • Professional experience in product development / product management in the field of identity and access management products, API management products and API delivery
  • Experience in developing and bringing digital products to market including go-to-market strategy development, interaction with customers and business stakeholders mandatory
  • Project management experience in an agile development environment, ideally combined with skills in relevant project management methodologies mandatory
  • Strong understanding and desirable background of IT and digital product development process, ranging from non-functional requirements, security / compliance and idea inception through to development and execution of strategic changes.
  • Proven experience of documenting requirements - Use Cases, BDD, User stories
  • Previous experience of Business case definition, value proposition development
  • Experience in managing budgets either through a cost centre or profit centre
  • Demonstrable experience in working with teams in multiple locations and time-zones
  • Tertiary qualifications or certifications in business management with a strong focus on technology / IT (preferred)
  • Product Manager certifications are highly desirable, if not relevant experience.
  • Skills :

  • Experience with frameworks for product management and go-to-market strategies
  • Agile project management / programme management skills
  • Strong analytical and strategic skills, as well as user-oriented and entrepreneurial thinking
  • Deep understanding of technology trends and their impact on the financial services industry
  • Ability to set priorities with an appropriate sense of urgency; applying energy and resources to achieve result and add value.
  • Ability to present complex situations to peers and stakeholders in a clear and precise way.
  • Good command of English language
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