Product Manager Unified and Intelligent Communications Services 1 1
Colt Technology Services Group Limited
London, United Kingdom
1d ago

Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure.

Job Title : API Manager

Location : UK, India, France, Germany or Spain

Role Purpose

The role is to manage the product lifecycle and development for the Voice APIs. This will include :

  • Focus on customer experience for automated service consumption via APIs
  • Owns and drive P&L targets : Revenue and contribution growth
  • Owns proposition, product, price, position, and driving promotion.
  • Deliver the Go to Market basis for product and solution launches.
  • Manages a rapid release programme of software based development for customer UIs
  • Key Accountabilities

  • Extend Colt’s leadership in serving the cloud market
  • Develop a fully featured service model based on APIs and GUI
  • Manage key product performance indicators (pipeline, bookings, revenue, profitability, contribution, volumes, price point, service performance, customer satisfaction) for Colt’s customers.
  • Drive sales success of solutions (penetration, awareness and bookings)
  • Lead development of product and associated service management to ensure market leadership and delivery of positive ROI
  • Own cost reduction initiatives to maximise cash contribution
  • Based on performance analysis and market dynamics define the Go-To-Market plan together with marketing and sales organisation to ensure .
  • Deliver the marketing approach, content and ensure proper launch. Define and develop campaign briefing and base collateral to generate on-going solution marketing programmes to meet or exceed agreed revenue targets

  • Provide accurate 5 year planning based on identifying market sizing, addressable sweetspot, competitive threat and GTM requirements.
  • Understand end to end customer experience, ensuring optimum operational execution with constant improvement process.
  • Create and maintain product and solution documentation, from contract pack to internal and external material to ensure the product is easy to consume and operate, maintaining on the intranet as well as internet site.
  • Be a solution evangelist internally (countries) and externally (e.g. speaking opportunities at forums and customer events) & represent the Solution portfolio with analyst and PR relations (interviews, briefings, written input).
  • Deliver training & content for sales training to ensure successful GTM
  • Utilise strong communication and presentation skills being able to internally and externally sell
  • Provide sales support for major opportunities and bids
  • What you will need to succeed

    Skills and Experience

  • Strong experience in API development environment. This includes development and release cycle, portfolio management, product planning and competitive analysis.
  • Solid background knowledge of UC services and marketplace (competition, customer profiles, suppliers ), including : solutions, cloud, delivery, etc
  • Excellent articulation skills (verbal and in writing) and proven expertise in presentation techniques. Able to interact with press and analysts.
  • Being able to present and position complex topics from a customer perspective
  • Excellent English language skills (writing and verbal) with knowledge of at least one other European language
  • Degree or equivalent in a related technical or business field.
  • What we offer :

    Colt is a growing business that is investing in its people. We offer skill development, learning pathways and accreditation to help our people perform at their best, regardless of role and location.

    In addition to offering competitive salaries and incentive plans, a range of benefits and local rewards packages are offered to staff.

    Colt recognises the importance of a work life balance.

    Some benefit examples are :

  • Flexible working and relaxed dress code
  • Two days annually to spend on volunteering opportunities
  • Access to a virtual business school for on-going learning
  • Business mentoring
  • Free drinks and fresh fruits
  • public transport allowance
  • option of parking slots in the city
  • lunch vouchers
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