SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries.
Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries.
Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.
Join our team as an Associate Director, Fund Accounting based in London :
The role is based within our EMEA Funds Services team. EMEA Fund Services is the department within SS&C primarily focused on providing MBO and Fund Admin services for Hedge Funds / Fund of Funds / Institutional Asset Managers as well as Family Wealth offices.
SS&C are seeking an Account Manager with a strong Fund Accounting background in its London office based near St Pauls.
The position involves actively managing the Fund Services deliverables to our Hedge Fund clients by working with the client-aligned service group to ensure we meet our client expectations and deliverables on a daily basis.
This is a managerial role and the successful applicant will also be responsible for the supervision and management of other Account Managers and their respective client service group.
In this role you will :
Account Manager for a number of EMEA Fund Administration clients; typically Hedge Funds and Asset Managers
Work closely with clients to understand their needs and service requirements and formulising account plans
Facilitating and chairing regular in person service review meetings
Responsible for managing client issues and projects through to satisfactory resolution across all functions
Ability to build effective relationships with key internal and external stakeholders at all levels
Ensure all services are provided to clients in accordance with the contracts and any service level agreements
Ownership of client delivery, including though not limited to, oversight and accountability of the day to day processing activities which include all facets of Fund Administration;
Middle Back Office, Fund Accounting, and Investor Services
Understand and manage client change requests through to completion. Acting as a partner and looking at the best solutions to any request or proposed process changes
Manage investor due diligence questionnaires and presentations
Coordination of SS&C Fund Administration Board Reports and presenting at the quarterly Board Meetings
Indirect management of client aligned production service teams across multiple locations
Provide regular updates to senior management on the client service meetings
Able to provide system demos / training as and when required to the clients and discuss forthcoming changes to those systems
Client on-boarding, working with the Implementations team to ensure all services subscribed for are included, all testing carried out and sign off from all relevant departments and the client is achieved before the launch date
Additional Responsibilities :
Identify process and system improvements across all functions
Investigate potential opportunities for account growth and new business
Develop ideas to increase revenue from existing and new clients
Respond to and follow up on request for proposal (RFP’s)
Assist the sales team in their efforts to attract new business; participate in presentations on SS&C’s service solutions to prospective clients and consultants
Facilitating and participating in meetings with external parties such as; Prime Brokers, Custodians, Counterparties, and Vendors to discuss service delivery, and market trends and initiatives that could impact our client base or improve our product offering
Keep abreast of industry wide changes affecting clients and work with them to understand the impact. How these changes will affect their business model whilst ensuring we are able to provide STP solutions
NAV Production, Daily P&L delivery, Investor Allocations, Management and Performance Fee calculation and Reporting
Understanding and Implementing Fund Prospectus and Governing Documentation on SS&C Systems
Demonstrate a good Knowledge of Accounting Standards (IAS, IFRS, US GAAP ) and provide Oversight of the Year End Fund Audit
Delivering efficiencies through automation, Standardisation and STP of processes
Assessing and ensuring industry best practices are achieved
Oversight of error reports; assessment of control failure and management of control improvements
Maintain a robust risk and control frame work around our all deliverables
Directly supervising and managing a team of Account Managers
Ensuring transparent communication, consistency and accountability within the team
Mentoring & Coaching able to develop the team with mentoring / coaching management / business skills
Supporting the team development with regular feedback on performance with focus on coaching
Experience, Skills & Qualifications
Fund Accounting experience working directly on Hedge / Alternative funds is essential. Some working knowledge of Private Equity funds and / or Real Assets funds is also required
Demonstrated track record of strong client management in the financial sector
Industry / Accounting Qualifications preferred (ACCA, CA, CAIA, CFA, CIMA)
Proven record of liaising with Audit firms
Solid understanding of operational risk and controls.
Able to work well under pressure and providing solutions to complex problems
Clear and concise verbal and written communication in English
Strong interpersonal and client service skills
Intelligent, professional, confident and presentable
Ability to work independently and in a team under tight deadlines
Keen to learn and develop and lead by example
Maintain and display a high level of professionalism when dealing with clients, investors and colleagues
Proactive and positive approach to all challenges. Self-motivated and take initiative
Strong people management skills : both locally and remotely
Excellent organisational skills
Project management experience and skills is advantageous
Word, Excel, PowerPoint, Outlook and Microsoft project A third level qualification preferred in a finance or business-related area
Knowledge of OTC product lifecycle preferred (collateral, reconciliations, settlements)
Operations experience preferred
IAQ / IMC is advantageous
Data Privacy Notice
The provision of personal information through your job application will be processed in accordance with SS&C Data Privacy Notice for Candidates ( https : / / www.
ssctech.com / Portals / 0 / Documents / pdf-assets / SSC-EEA-Data-Protection-Policy.pdf ), which the applicant hereby acknowledges having read and fully understood.
SS&C is an Equal Opportunity Employer and as such does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
SS&C provides software and software-enabled services for the global financial services industry. Through a combination of organic innovation and strategic acquisitions, we have assembled a comprehensive selection of technology and service capabilities, backed by industry-leading expertise.
Since 1995, SS&C has acquired 51 businesses with products, services and / or technologies in existing or complementary vertical markets.
Acquisitions include GlobeOp, Advent Software, Citi Alternative Investor Services, Wells Fargo Global Fund Services and DST Systems.
SS&C has more than 24,000 employees worldwide. Our head office is located in Windsor, Connecticut with offices throughout North America, Europe, Asia Pacific and Australia.
SS&C provides the global financial services industry with a broad range of highly specialized software, software enabled-services and software as a service (SaaS) solutions for operational excellence.
SS&C is the leading independent provider of cloud-based fund administration services and software for the alternative investment industry, including hedge funds, fund of funds, private equity funds and managed accounts.
Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan.
SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.