OPENTEXT - THE INFORMATION COMPANY As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital.
Be part of a winning team that leads the way in Enterprise Information Management.
OPENTEXT - THE INFORMATION COMPANY The opportunity :
This position has a strong focus on communication as well as selling skills as it is the customers’ renewal contact for Open Text.
This will involve producing renewal quotes, following-up on renewing maintenance and selling the value of our Support Programs to Customers.
Strong organizational skills are needed to ensure renewal information and status is recorded accurately for billing and future reference.
You are great at :
Receive, review and process incoming POs and payments -Providing regular reports on progress to management -Respond to internal or external enquiries and follow-
up with customers (primarily by phone)-Develop business relationships with Account Executives and other internal stakeholders-
Attend product specific, and Renewal Specialist related training -Discuss and explain contractual obligations to customers, working together with Account Executives and Legal Department -
Provide and maintain accurate records and documentation on all transactions and contracts -Participate on Rota managing assignments from CSRs -
Additional duties as required
What it takes :