Client Handler
Aon plc
Chelmsford, ESS, GB
10d ago

About Aon

Headquartered in London, Aon Plc is a leading global professional services firm providing a broad range of risk, retirement and health solutions.

Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance.

Aon is an equal opportunities employer. Aon's recruitment and selection policy ensures the best possible skill mix of colleagues and the highest quality candidates are appointed using objective job-related criteria.

About the Role

As an Account Handler Credit Solutions your main responsibilities will involve :

Under instruction and direction of client manager / client directors, helping with renewal, retention and growth of existing client relationships

Working within a team on a portfolio of accounts to ensure that relevant information is shared among client team and required actions are taken to meet clients' needs

Interacting with Clients and Insurers on day to day policy management including credit limit management, following up progress on reported buyers overdue in making payment to client for goods sold and delivered on credit terms.

Supporting client managers and directors with Policy renewals including gathering and analysing relative statistical detail, chasing potential Insurer for indications of cover, preparation of Renewal reports

Assisting with Claims examination and broking process

Gathering and analysing policy and market data, producing reports and presentations

Where appropriate liaising with Aon global network on Global Client programmes.

  • Developing and improving the day to day client relationship and client experience;
  • Supporting client managers / client directors in delivering operational excellence and best practice including revenue tracking and data management via internal IT systems

    Working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company.

    About you

  • As an Account Handler your skills and qualifications will ideally include;
  • Work experience in insurance, credit management or related sector would be of advantage but not essential.

    An understanding of, and interest in, the Insurance market

    Proficient in use of Microsoft office and confident with IT systems

    What we’re looking for in you :

    Enthusiastic and innovative

    Team player

    Ability to handle significant workflow through efficient time management

    Ability to use IT systems to efficiently to deliver client service

    Deliver consistent, positive operational results with the best balance of investment and efficiency

    Strong interaction skills

    Ability to find creative solutions to new problems as they arise

    Act with integrity and work in a way that positively impacts our clients, colleagues and communities

    Salary and Benefits

    This role offers a competitive salary and bonus, plus a comprehensive benefits package and 25 days holiday. Through our flexible benefits, you will also have the opportunity to choose additional benefits, including healthcare, childcare vouchers and additional holiday.

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