Bank Administrator Outpatients
Nuffield Health
Oxford, Oxfordshire
2d ago

Administrator - Oxford the Manor - Bank

Our Outpatients team in our Oxford Hospital currently have an opportunity for a Bank Administrator. Continue your journey with us whilst we’ll support you to be your best.

The Role

  • Administrator's for our Outpatients department undertake the following tasks;
  • Provide a warm welcome on arrival to all visitors to the department - patients, consultants and visitors.

    Transfer clinic lists, in a timely and accurate manner, onto our Patient Information Management System (PIMS) ensuring attention to detail and checking patient details to avoid creating duplicates records.

    Answer telephone enquiries, offering advice and assistance on general enquiries.

    Monitoring and associated actions in connection with departmental email inboxes

    Allocating clinic rooms and co-ordinating bookings with medical secretaries, consultants, and other members staff.

    Checking in patients and booking future treatment appointments at the desk and via telephone

    The Person

  • To succeed as an Administrator you will;
  • Be a confident and customer-focused communicator with the ability to manage, appraise and interpret the right data, and to present it in a timely and professional manner.

    Ideally be educated to GCSE in English and Maths, with NVQ Level 2 in Business and Administration or equivalent.

    Have good IT and keyboard skills.

    Have experience within an administrative or customer facing environment would be a real advantage.

    The Benefits

  • Holiday in line with the Working Time Directive.
  • Access to our Pension Scheme.
  • Discounted gym membership at £15.00 a month that they need to set up directly with the club. Discount does not extend to partners and family members.
  • Key information about the role

    Salary - £10.50 per hour

    Location - Oxford the Manor

    Contract type - Bank

    A bank contract means you are available to work on an ad-hoc basis to suit the needs of the business and your availability.

    The role, whilst regular hours are expected, has no set weekly hours and is a zero hours contract.

    Shift patterns can consist of early and late between 07 : 30 - 20 : 00.

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