Inside Sales
Eriks
Teesside
1d ago

ERIKS UK has a new opening for an Inside Sales within Distributor Sales based in Teeside.

This is a key role with Distributor Sales with prime responsibility to effectively manage assigned tasks in order to contribute to the achievement of agreed customer service level commitments.

What the role involves :

  • Processing and monitoring orders from initial enquiry through to delivery
  • Dealing with incoming calls and queries
  • Assisting in purchasing by liaising with suppliers and centre
  • Contribute to operational effectiveness and planning through the provision of information, feedback and data to branch management in support of customer requirements and Key Performance Indicators
  • You are responsible for your health and safety and have a duty of care for others around you within your working environment.
  • Contribute to branch operational efficiency by identifying potential improvements to ERIKS / customer processes
  • Ensure a high level of Customer Service
  • Careers experience :

  • Minimum of 1 years work experience in a commercial, distribution or industrial environment.
  • Proficient user of windows based programmes, Microsoft Excel, Word. Experience of fully integrated system based sales order processing and stock management systems.
  • Sales and customer relationship development skills
  • Communication and inter-personal skills
  • Ability to communicate effectively both internally and externally
  • Understanding of consignment stock principles
  • Ability to prepare management information within required deadlines
  • Ability to resolve conflict with mutually beneficial outcomes for ERIKS and its customers
  • Ability to identify, justify and deliver optimised stock levels within overall customer commitments
  • Effectively manage time in order to maximise opportunities and minimise costs
  • Required qualifications :

  • Grade A* - C GCSE (or equivalent) English Language and Mathematics.
  • Higher Education in Business Commercial Management or Engineering is preferred.
  • Apply
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