Warehouse Supervisor
Digital Gurus
Birmingham
3d ago

Job Description :

Within the warehouse, we require a dedicated goods in / returns supervisor, to oversee and manage the daily goods in process, this will cover various aspects of goods in, including supplier deliveries and customer returns.

Key Duties will include :

  • Diligent in checking and booking in of goods in onto warehouse Brightpearl system
  • Creating processes and policy for goods in
  • Creating the policy and procedures for customer returns
  • Creating the policy and procedures for supplier returns
  • Implementation of the correct processes for both customer and supplier returns
  • Achieving the required targets for processing of returns and supplier returns
  • Reporting the Warehouse manager and Operations manager on key KPI’s
  • Maintaining effective stock control of all returned units I the warehouse
  • Oversee the testing of returned units and ensure any faulty units are identified
  • Inputting and processing of customer returns in the Brightpearl system
  • Creating courier claim cases and working closely with the customer service team to ensure these are raised on time
  • Core Skills Required :

  • Process driven
  • Problem solving skills
  • Pro-active forward planning
  • IT literate
  • Time management and prioritisation
  • Flexibility in working hours
  • Accountable
  • Good communication, both verbal and written
  • 40 Hours Per Week Monday-Friday with occasional weekend work Day Shifts

    if you’d like to find out more please send a copy of your CV directly.

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