Front of House Assistant
Royal Shakespeare Company
Stratford-upon-Avon, GB
5m ago

Do you like meeting new people? Have you considered a role at the RSC? You do not need to be an expert on Shakespeare!

The RSC is currently looking for a number of dynamic individuals with infectious enthusiasm to join our Front of House team in welcoming audiences to the theatre and hosting the public areas of the building, whilst ensuring the safety of the public during their visit.

Seven days a week, between 10am 11pm, the Front of House Assistants create an enjoyable and relaxed environment in which visitors can explore the building and engage with the work of the RSC.

The team take a positive and proactive lead role in providing a genuine welcome, promoting the RSC, assisting audiences during performances and hosting our daytime activities.

In all parts of their role, they ensure the best possible experience for our visitors from all backgrounds and of all ages, working together to ensure the safe and smooth running of all public events, responding promptly and appropriately in a variety of unplanned situations.

Successful individuals will demonstrate that they :

  • Are fun, confident communicators with strong interpersonal skills
  • Enjoy identifying and solving problems as well as acting on their own initiative
  • Radiate positivity, possess an adaptable attitude and an ability to work under frequently changing conditions
  • Remain calm under pressure and dependable in an emergency
  • Can be flexible regarding offering availability which covers the RSC's varying operating hours
  • In April we will be holding open assessment centres in order to recruit new Front of House Assistants. These will include group tasks and a short one-on-one interview and will last no longer than three hours.

    We have both permanent part-time (16-20 hours a week) and permanent variable-hours positions available, and these will be discussed and explained during the assessment centres.

    No application is necessary, but you do need to register your contact details and be able to attend an assessment centre on one of the following dates :

  • Friday 17th April 2020 at 11am
  • Monday 20th April 2020 at 6pm
  • Tuesday 21st April 2020 at 6pm
  • Once registered, look out for an email on the 3rd April which will direct you to book onto a session.

    We expect that successful candidates will start at the end of April, with compulsory training dates on Thursday 30th April in the evening, and Sunday 3rd May in the afternoon.

    Unfortunately, if you are not available for these training dates then your application is unlikely to be successful.

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