Senior Service Technic
TCUK Leatherhead United Technologies House, Guildford Road, Leatherhead, Surrey KT UT, UK
5d ago


Working unsupervised, you will respond to service calls in an effective and efficient manner, ensuring risk assessments are conducted and documented prior to all works to be carried out, and complete all work to an agreed high level.

Duties will include :

  • Work unattended and unsupervised within the defined area of competence.
  • May at times be expected to supervise other more junior technicians
  • Attend and participate in customer meetings with basic supervision
  • Be able to understand and review, to a basic competency level, technical documents such as, wiring diagrams, P&ID drawings, Pressure Enthalpy diagrams, etc.
  • Create reasonably complex technical reports and standard dilapidation surveys.
  • Demonstrate and provide support to lower roles and grades in defined areas of competency
  • Able to produce and submit customer remedial quotations
  • Complete legible and technically correct day work, job and time sheets and submit promptly on a weekly basis.
  • Liaise with the office on a daily basis.
  • Respond, as directed, to service calls for both contract and non-contract customers.
  • Carry out and support commissioning duties as and when required.
  • Keep tools and equipment in good functional condition.
  • Keep company vehicle in good clean condition.
  • Be diplomatic and courteous and present a smart appearance when dealing with customers.
  • Wear company provided uniform.
  • Carry out stand-by duties as and when required.
  • Identify and inform the office of new business opportunities.
  • Work with due care in respect of the Health, Safety and Environment of yourself, customers and the general public.
  • Understanding of Achieving Competitive Excellence and willingness to contribute
  • Any other ad hoc duties.
  • Ensure adherence to all Company Policies and Procedures.
  • Complete quarterly ethics module as advised by Ethics & Compliance Officer (ECO)
  • Fully comply with all Quality, Environmental Health and Safety directives including but not limited to PPE, Accident Reporting, Cardinal Rules, Risk Assessment Method Statement (RAMS), and Achieving Competitive Excellence (ACE).
  • To be successful in this role you will :

  • Have previous successful experience within a similar temperature control background with a commercial refrigeration bias.
  • If not we may consider individuals who have a HVAC background, ideally working on Air Conditioning Units, AHU’s, Splits, VRV / VRF’s or within a chiller / refrigeration retail service or maintenance role.
  • You will ideally already be :
  • F-Gas qualified (brazing and charging and recovery of refrigerants)

    With a minimum NVQ Level 2 in Refrigeration and Air Conditioning.

  • Current UK driving licence
  • What can we offer you?

  • Competitive Basic Salary (Negotiable DOE)
  • Company Vehicle
  • 25 Days Holiday
  • Company Pension
  • An experienced, dynamic and highly skilled leadership team
  • Career progression we love to build and nurture talent from within, therefore we’ll work with you to achieve your long-term career aspirations
  • The opportunity to work on industry leading equipment and gain knowledge of a variety of controls on both small & large retail refrigeration pack experience.
  • More about us :

    A worldwide leader in the manufacture of energy-efficient air conditioning systems, Toshiba Carrier UK (a Carrier company) supply leading air conditioning systems and controls for a range of applications for a wide range of customers- from Large Offices, Healthcare facilities and public buildings right through to residential projects.

    Our product range encompasses VRF, Split Systems, Air to Air heat exchangers, Air curtains, Air to water heat pumps and controls.

    Build a Career with Confidence

    At Carrier, you’re joining the world leader in healthy, safe, sustainable and intelligent building and cold chain solutions.

    We create solutions that matter for people and our planet and our employees are the heart of it all. We are a company of innovators and problem-solvers who are united by our vision, values and culture.

    As an employer of choice, we strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers.

    We strive to create an environment where all feel that they , with diversity and inclusion as the engine to growth and innovation.

    We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better.

    In short, Carrier’s greatest assets are the expertise, creativity and passion of our employees and we’re excited for you to join the team.

    Carrier is An Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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