Today Lonza is a global leader in life sciences. We are more than 15,000 employees in more than 100 locations around the world.
While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people.
In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.
We are currently looking for an experienced External Quality Manager, reporting to the Head of External Quality and responsible for overseeing External Quality team members responsible for Customer projects.
Providing a focal point for all customer related activities and for ensuring Customer requirements are met as defined in the Quality Agreement / Statement of Work.
A key priority will be to improve the efficiency with which these activities are managed. As well as reviewing current practices, collaborate with colleagues from across the Lonza network to incorporate their learnings.
Build and maintain productive relationships with Global Quality and Lonza Slough teams to enhance knowledge sharing and improve response times to Customers.
Take a lead role in ensuring follow up actions and communication remain focused and are managed in a timely way. A critical aspect of this will be to ensure that activities are completed in a timely manner and to communicate timelines and status of activities to the Customer.
Key responsibilities :
What we need you to have :
Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility.
How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment.
Any success we achieve is no success at all if not achieved ethically.
People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences.
In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.