Technology Architect - ServiceNow - London
ITL UK
London, United Kingdom
2d ago

Job Description

Today, the corporate landscape is dynamic, and the world ahead is full of possibilities! None of the amazing things we do at Infosys would be possible without an equally amazing culture, the environment where ideas can flourish and where you are empowered to move forward as far as your ideas will take you.

At Infosys, we assure that your career will never stand still, we will inspire you to build what’s next and we will navigate further together.

Our journey of learnability, values and trusted relationships with our clients continue to be the cornerstones of our organization and these values are upheld only because of our people.

Your roleIn the role of Technology Architect / Senior Technology Architect, you will interface with key stakeholders and apply your technical proficiency across different stages of the Software Development Life Cycle including Requirements Elicitation, Application Architecture definition and Design.

You will play an important role in creating the Architecture and high level design artifacts. You will also do technical feasibility and identify smart ways of completing client’s requirement.

You will guide the team technically and work closely with offshore team acting as a communication medium between the client and offshore.

You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.

Required SkillsProven consulting experience as a key technical resource leading the development and delivery of ITSM solutions in client environmentsExpert level proficiency in at least three product lines (ITSM, ITBM, ITAM, ITOM / CMDB, CSM) including current CIS certification(s)Knowledge of ITIL, minimum foundation level, ideally higher.

Experience with key technologies relevant to ServiceNow integration solutions including : SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPSExperience with scripting in the ServiceNow platform using JS : Business Rules, Client Scripts, UI Actions, UI Pages, Angular JS, Jelly, etc.

Ability to listen, interpret, strategize and consult on complex business processes and technical conceptsDemonstrated ability to influence and consult with clients, translating technical strategies to business outcomes and business outcomes to technical strategies.

Excellent interpersonal skills, customer centric attitude, and situational awarenessOutstanding verbal, written and presentation skillsProven team player and team builderStrong ownership, accountability, and attention to detail in all work effortsCertificationsServiceNow Certified System Administrator (CSA)ServiceNow Certified Application Developer (CAD)ServiceNow Certified Implementation Specialist for ITSM (CIS-ITSM)At least one CIS certification (in addition to CIS-ITSM) - Current or within 6 months of hireServiceNow pre-sales accreditations in multiple product lines (ITSM, ITBM, ITAM, ITOM / CMDB, CSM)ITIL Foundations CertificationPersonalBesides the professional qualifications of the candidates we place great importance in addition to various forms personality profile.

These include : High analytical skillsA high degree of initiative and flexibilityHigh customer orientationHigh quality awarenessExcellent verbal and written communication skillsAbout UsInfosys is a global leader in next-generation digital services and consulting.

We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey.

We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight.

Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EOE / Minority / Female / Veteran / Disabled / Sexual Orientation / Gender Identity / National Origin

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